Harper Jaguar Alfa Romeo Maserati
Knoxville, TN
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Harper Jaguar - Knoxville, TN: Exceeding Expectations This review details my recent experience purchasing a new 2024 Jaguar F-Pace SVR from Harper Jaguar in Knoxville, TN. Seamless Searc Expectations This review details my recent experience purchasing a new 2024 Jaguar F-Pace SVR from Harper Jaguar in Knoxville, TN. Seamless Search and Purchase: Located in Chattanooga, TN, I contacted Harper Jaguar as the closest authorized dealership. Within minutes, Allen Sizemore promptly reached out and became my point of contact. Allen impressed me by not only understanding my specific needs, but also by proactively locating the exact vehicle I desired. He arranged its transfer from another dealership and efficiently pre-completed much of the paperwork beforehand. This saved me significant time and streamlined the entire buying process. Exceptional Customer Service: The dealership manager, Tommy Pulvirenti, played a valuable role throughout the process. His attentiveness and willingness to assist at key moments ensured a smooth experience. Both Allen and Tommy consistently demonstrated top-notch professionalism, making this the most pleasant car purchase I've ever had. Overall Experience: Harper Jaguar delivered a calm, prepared, and exceptional buying experience. Their professionalism exceeded expectations at every turn. Based on this experience, I will undoubtedly consider them first for any future vehicle purchases. Additionally, the dealership's positive service department reviews give me great confidence for future maintenance needs. Highly Recommend: I highly recommend Harper Jaguar in Knoxville, TN, to anyone seeking a professional and stress-free car buying experience. More
Moron would be too good to describe the salesman, Carter. Don’t tell them you’ll pay cash; they want you to finance with them. Don’t ask for records of service they have performed on a car. He told us he wou Don’t tell them you’ll pay cash; they want you to finance with them. Don’t ask for records of service they have performed on a car. He told us he would not know how to find that information. Ugh, how about calling your service department. When he finally provided the work they did on the car,after it came to them from an auction, their mechanics said that belts were cracked, needed “immediate attention” as well as air filters and plugs. When I asked Carter why they did not repair these items, he said they could not make a profit on the car if they fixed the problem. It was $1577.00 to finish the car. I said I’ll pay it. Can we pay for the car now? No, he said. The next day they sold the car we had been negotiating on for past two weeks. I’m sure that buyer walked in, did not ask any questions, financed the car through them, and drove off. Worst experience I’ve had buying a car. Go someplace else. They do not care about the customer. More
ORDERED A PART THEY ACCEPTED MY MONEY AND THEN CANCELLED ORDER DAY LATER. THEY DIDNT HAVE THE PART BUT TOOK MY MONEY .. LEFT WITH WAITING FOR REFUND ORDER DAY LATER. THEY DIDNT HAVE THE PART BUT TOOK MY MONEY .. LEFT WITH WAITING FOR REFUND More
Terrible dealership, if you want a car make sure while your waiting for the bank to finance the car you put a deposit down or you'll lose the car, I was waiting on the bank when the salesman informed me s your waiting for the bank to finance the car you put a deposit down or you'll lose the car, I was waiting on the bank when the salesman informed me someone else put a deposit down on that vehicle and it was no longer available.it lower my credit score which moved me to the next lower credit rating, which will cost me thousands of dollars, more interest ,more money down and higher payments if I get a vehicle for the same price which it took two and a half months to find this one. shady business practice and from reviews Ive read its happened to other people More
We were very pleased with the service from Todd Bernstein Saturday at Harper! We drove up from Dalton to purchase a truck and he was very professional, helpful and friendly. Todd made the experience go ver Saturday at Harper! We drove up from Dalton to purchase a truck and he was very professional, helpful and friendly. Todd made the experience go very smooth! The truck was cleaned up and we were on our way in a very timely manner! We really like the truck too! The staff was very friendly! We would definitely recommend this dealership to everyone! More
Great staff and service. Salesman was super friendly and knowledgeable and answered any questions that I had. Finance was a breeze and great follow up after the sale. Would definitely purchase from this dea knowledgeable and answered any questions that I had. Finance was a breeze and great follow up after the sale. Would definitely purchase from this dealership again. More