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Harper Volkswagen

Knoxville, TN

4.8
921 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 921 reviews

April 25, 2023

Dustin, / Trever, ( Harper Volkswagen) This was one of the easiest, and smoothest car purchases that we have ever had, a very laidback atmosphere, and a very personable & friendly sales team, had a great More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin White , Trever White
Apr 25, 2023 -

Harper Volkswagen responded

Tim, thank you so much for reviewing our amazing team at Harper Volkswagen of Knoxville! We truly appreciate your business and wish you many safe travels ahead!

April 20, 2023

Great experience. Steve has been awesome from the very beginning. Clean facility and friendly staff More

by Scodou
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Holmes
Apr 21, 2023 -

Harper Volkswagen responded

We are so glad to hear that you have felt taken care of by Steve and have enjoyed our facility! Thanks, from your friends at Harper Volkswagen of Knoxville.

April 18, 2023

Good communication, busier of late with longer wait times, and rarely a loaner available. Otherwise, great service! More

by hopefoulds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Christian
Apr 19, 2023 -

Harper Volkswagen responded

Hi Hope, we appreciate your honest feedback about your recent experience with us at Harper Volkswagen of Knoxville. We're glad to hear that our communication has been satisfactory and have noted your concerns. Please do not hesitate to reach out if there is anything else we can do to improve your experience with us.

April 17, 2023

Christopher Ramsey was very good he got on phone and went over everything being done to my vehicle he is a keeper. More

by desorbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Ramsey
Apr 18, 2023 -

Harper Volkswagen responded

Christopher is a valuable member of our team here at Harper Volkswagen of Knoxville! Thank you for taking the time to leave a positive review about your experience. We appreciate your business and hope to see you again in the future.

April 09, 2023

I purchased my car from a dealership in Chicago, but have been servicing it here for it's entire life. The car is 11 years old and has over 213000 miles. Jarred has helped me with explanations of each serv More

by Jiji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred
Apr 19, 2023 -

Harper Volkswagen responded

Thank you for being such a loyal customer of Harper Volkswagen of Knoxville! We will be sure to pass along your kudos to Jarred and the team. Take care!

April 03, 2023

Well informed with the vehicle and how it operates in comparison to my trade in More

by iteeup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler , Rick Boring
Apr 04, 2023 -

Harper Volkswagen responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Harper Volkswagen of Knoxville team. Drive safely and we hope to see you back again down the road!

March 17, 2023

This is the 3rd car I have bought from them and the 3rd time I’ve had service on my vehicle. They are the best. Very professional and very courteous. More

by Joyceabrown6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nicole, Andy Maxey, Steve Holmes, Rick Boring
Mar 20, 2023 -

Harper Volkswagen responded

We are so glad to have your loyal business. We hope you enjoy the new ride!

March 16, 2023

Cris was very helpful when I went in for an oil change and told me other things my car needed but did not pressure me to do. Got me ready for my upcoming road trip. I now feel much safer on the road. He i More

by mcajill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris
Mar 17, 2023 -

Harper Volkswagen responded

It is great to hear that you have felt taken care of by Cris. Thank you for being a loyal client of Harper Volkswagen of Knoxville. Drive safe!

March 10, 2023

Since I bought my 2018 Volkswagen Golf at a different car dealership, this review I’m leaving for Harper Volkswagen dealership is for their servicing and maintenance side of things recommended by the Volkswa More

by Laura Loh Ho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Robinson
Mar 10, 2023 -

Harper Volkswagen responded

We are glad to hear that our service team has kept your car in tip-top shape. Thank you for working with us here at Harper Volkswagen of Knoxville, Laura.

February 28, 2023

They are promt in their service, professional and courteous and very professional. They explain what they find and listen to your concerns. More

by Dave
Recommend Dealer
Yes
Employees Worked With
John Robinson
Mar 01, 2023 -

Harper Volkswagen responded

Dave, thank you for the review! We are so glad to hear that you had a successful service experience working with the Harper Volkswagen of Knoxville team. Drive safely, and we hope to see you back again down the road!