We already knew that Harper Knoxvile dealership was "the best based on our 23 years of purchasing and having serviced our Acuras. My wife and I could not have had a more positive purchasing experience than we received at Harper Volkswagen on a used 2016 Volkswagen Jetta. Our sales representative and financing person were both extremely knowledgeable, professional, and each in their own way, highly personable, with no pressure whatsoever. This dealership, and its staff representatives, has our very highest recommendation. Clearly great leadership from the top!