While staying in Pigeon Forge we saw the engine warning light illuminate on our 2015 EOS. We found Harper VW in Knoxville on line and made a phone call. About an hour later we were greeted by Steve Nicole, the service consultant at the desk. He had us sit in the comfortable waiting area along with our two poodles offering us refreshments. The diagnosis and repair took most of the rest of the day but the results were positive. He offered us the use of a loaner car and directed us to a local park where we were able to have lunch as well as allow the dogs some play space. After our car was ready he sent us on our way after having made the best of sharing our day with new friends at Harper VW. We would recommend this dealership and the employees there to anyone in need of emergency service for their VW while visiting the area. Thanks again Steve for your kindness and assistance.
I Recommend This Dealer:
Steve and Bill. Good guys for sure.
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