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Hart Nissan of NOVA - Service Center

Springfield, VA

4.8
102 Reviews
Call Service Center (571) 423-0577

102 Reviews of Hart Nissan of NOVA - Service Center

Sort by
December 10, 2021

Whenever I needed to make and appointment at Hart Nissan, their never been a delay (such as always fit my needs in time of day). The work is very thoughtful and clear to completion. Service is fast. More

by lbjeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Liberty
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Dec 10, 2021 -

Hart Nissan of NOVA responded

Thank you for taking the time to share your thoughts on working with Matt and our service team. We're glad to hear we delivered such a great experience!

Helpful
December 08, 2021

When I go to Hart Nissan I am often greeted by name and that's so nice. They always answer all my questions and are always very polite. More

by kflawson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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Dec 08, 2021 -

Hart Nissan of NOVA responded

Thank you for your wonderful review. We appreciate your business and our team looks forward to serving you again soon!

Helpful
December 08, 2021

It was very easy to make an appointment for service and they took my vehicle on right away, the wait time was not long either More

by flh2177
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederic Murray
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Dec 08, 2021 -

Hart Nissan of NOVA responded

Thank you for choosing Hart Nissan of NOVA, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
December 07, 2021

Every thing was good for what I needed to get done to my truck “ fine “ More

by Ronniemack23
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederic Murray
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Dec 08, 2021 -

Hart Nissan of NOVA responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Hart Nissan of NOVA. Please don't hesitate to reach out if you need anything else.

Helpful
December 07, 2021

Pay more attention to detail when doing persons car like wash and vacuum that’s it More

by LYNETTEMAHLON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr George finance, Frederic Murray, Imani Marshe
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Dec 08, 2021 -

Hart Nissan of NOVA responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy and it's disappointing to learn that we did not do as well in the car wash and vacuum. We hope you will visit us again where we will do better!

Helpful
December 07, 2021

Fast and Great Service! I popped in without an appointment to make sure my truck was safe to drive across country because I was hearing a noise coming from the front end. Adam, Chris Mitchell, an More

by laurelton227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvin, Adam Simpelo
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Dec 08, 2021 -

Hart Nissan of NOVA responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
December 07, 2021

Chris need a raise! He tried his best to treat me like a VIP customer! More

by lewisporter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Car rental was great!
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Dec 08, 2021 -

Hart Nissan of NOVA responded

Thank you for your business and this review. We're happy to hear that Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
December 05, 2021

Chris, service tech, always makes my visit a good one. He makes sure to tell me what my vehicle needs. More

by ronlope14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2021 -

Hart Nissan of NOVA responded

Ron, We are very happy to hear Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
December 04, 2021

Fast and good service. One problem, though. I called and asked how much it would cost me for an oil change and tire rotation. I was told that the tire rotation would be $25, and I got a coupon in your websi More

by algazio
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederic Murray
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Helpful
December 02, 2021

Service was prompt, explanations of work were thorough and work was performed as agreed to. Chris at Hart was top notch! More

by fburch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2021 -

Hart Nissan of NOVA responded

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate the opportunity to be of service! We look forward to seeing you again!

Helpful
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