Harte Nissan

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Harte Nissan:
The Service person I deal with on a regular basis is very accommodating and seems to have my best interest involved. I am still an under warranty customer currently, hopefully that great service I receive won't change once I am no longer covered. Pricing will be a concern of mine, once I am no longer covered. I have trust and confidence that my service rep will make sure that I am taken care of whenever I take my car in for any type of service.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Harte Nissan:
Harte Nissan sales personnel are very friendly, especially Raoul. I had a great time buying the car at Harte. The experience was great because the sale person is willing to work with me on price. Nontheless, i would not shop at Harte Nissan again. The financial person was great, but i felt as if i'm paying too much for the SUV. The interest rate was a bit high (&gt;8%) and i was not told that i have to buy an extended warranty until the day of signing the papers work. I bought the 2005 Pathfinder XE (base model) for $25,700 and $6,000 down payment. Out the door price was well over $33,000 and 6 Years financing. Although i'm happy with the SUV but i would never shop at this place again. The financial guy ripped me off. I s hould blame myself for letting them ripping me off because i wanted the car so bad. If anyone intend to buy a car from HARTE NISSAN, please make sure that you have all your finance ready and get the exact price. Else you ended up paying a lot more because these financial people are dishonest. I was promised of getting 5.9 % but ended up paying over 8%. Yet alone, the finance term was increase for 60 months to 72. Actually, the car is for my parents and not for me. But they're okayed with it. <br><br>Problems i had with this the 2005 Pathfinder are as follows:<br>(1) First day of receiving the car i notice the steering wheel vibrates badly on the highway doing over 65 MPH. <br>(2) A week later, when i drove the car in the morning i heard a pretty bad squeaking sound from the brakes. <br>(3) Engine surges once a while and never was duplicated at the dealer when brough it in.<br>(4) Driver's seat fabric inseam have gaps and are not fitted correctly.<br>(5) Dash board/Console area below windshield have gaps with foam showing.<br><br>Problem #1 was fixed after Nissan balanced four tires. THIS SHOULD NOT HAVE HAD HAPPEN FOR A BRAND NEW SUV. Don't trust the 100 points inspection check. Problem # 2 was never resolved and i get this horrible sound in the morning when applying the brakes. <br><br>With all my problems, i like driving this truck one a while. It's a bit pricey though because the dealer ripped me off. Overall, the quality of the truck was not that great. I guess because it was manufactured in the US. <br><br>I have reported all my problems with JDPOWER. HOpefully they're get it fix. As for the engine surges, the dealer could not duplicate it. <br><br>My parents wants a reliable SUV so i bought them the Pathfinder. I just hope that it holds up. As for me, next time i will buy the 2005 Jeep Grande Cherokee. Oh, i can't wait to report these problems to Nissan once they send me the survey.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Harte Nissan:
This dealership was absolutely horrribe, I had heard rumors that we would have problems and I am sorry to say the rumors are ture. The salesman was great and curtious, management however was so rude. I have told everyone I know not to use them. It tokk them 3 hours to process our paperwork to close on a car! And we had had an appointment! Then when they found out we weren't satisifed they did not send us a survey in the mail to fill out. I wouldn't use them again if they were the last dealership on earth.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Harte Nissan:
Made appointment for warranty covered service. Dealer looked up car in computer and scheduled appointment for 8 days later. Brought car in for appointment and was promptly told by service writer that warranty had expired 3 days earlier. Claimed there was nothing that could be done, out of the dealer's hands. service writer was very smug and arrogant. Avoid at all costs, Harte is sneaky and dishonest.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Harte Nissan:
I recently found a car listed in cars.com website and were hoping to buy the car listed for the price shown. We printed the ad as it was suggest to lock in the price and took it to the car dealer (Harte Suzuki &amp; Harte Used Car Authority) and spoke to the Manager Mr. Phill Wallace. To our disappointment they did not honor the add or the price listed in your website that we printed out. They increase the price from $14,995 to 16,000 on the vehicle. Needless to say it was a waste of our time and energy we could not reach a deal because they would not lower the price to what was listed on the website. <br><br>Sent an e-mail to Chris Arena the website specialist at Harte Nissan the main office and he straighten out this whole problem and we got the car for the price listed in the internet. Was very professional and courteous to us. <br>

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