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Hartford Toyota - Service Center

Hartford, CT

4.4
630 Reviews
Call Service Center (959) 223-4773

630 Reviews of Hartford Toyota - Service Center

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March 25, 2024

Janice is attentive and responsive. We are very happy with the service provided on our vehicle. Great advisor! More

by Jeffrey.m.yanchek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Hartford Toyota responded

Jeffrey, Thank you so much for your excellent review! We are so glad that Janice had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

Helpful
March 23, 2024

Though it took time due to limited staff on weekend, they took care of all problems including problem that resurfaced without charging me More

by avinash_bhange
Recommend Dealer
Yes
Employees Worked With
Joe
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Mar 23, 2024 -

Hartford Toyota responded

Thank you, Avinash! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

Helpful
March 23, 2024

Very good service and experience They are always attentive and helpful Would come back again More

by gerardi
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
Report | Print
Mar 25, 2024 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

Helpful
March 19, 2024

Exceptional work, great result, they listen to what I ask for. If I have any concerns they are always addressed More

by Sabett
Recommend Dealer
Yes
Employees Worked With
Bo Myta
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Mar 19, 2024 -

Hartford Toyota responded

Sabett, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

Helpful
March 16, 2024

He was knowledgeable and attentive. He really listened to my concerns and explained the issue so I understood. My car was in and out of service quickly which I appreciate. More

by Kim
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Mar 17, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Kim, and we look forward to working with you again. The Team at Hartford Toyota

Helpful
March 09, 2024

I have had a great experience with Toyota Hartford Toyota has excellent service- I would recommend them to family and friends More

by Dmeuci
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
Report | Print
Mar 10, 2024 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

Helpful
March 05, 2024

They did the 5000 mile check and provided a video with the review. Hugo explained the noise I was concerned about is normal. I still wonder about that. More

by swmandeville
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Muniz
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Mar 06, 2024 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear Hugo and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

Helpful
February 29, 2024

Excellent service. My car was serviced.I was kept informed of the necessary repairs on line and in person.Thanks. More

by Emily18554
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
Report | Print
Mar 01, 2024 -

Hartford Toyota responded

Emily, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

Helpful
February 21, 2024

Loved the updated report during, between and after. Lived that Stephen kept us updated with our service. The detailed video of areas of concern with my truck More

by jadapitts
Recommend Dealer
Yes
Employees Worked With
Stephen elliot
Report | Print
Feb 21, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

Helpful
February 15, 2024

Great I just want to know about the pain of my car how is it going More

by joelianykiarely
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
Report | Print
Feb 16, 2024 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience. Please call us for updates! We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

Helpful
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