My Review Of Hartford Toyota:
We purchased a 2013 Avalon hybrid. While the car arrived within the time frame specified, and was just as we ordered it, it took us over 3 hours to pay, sign for, and drive away in our new car. Although we had clearly indicated we had a trade-in, including discussing the details the day before new car pick up, somehow this information was not included on the sales documents. The documentation had to be re-created, and this was exaccerated by the absence of some financial person, or something.
When we finally thought we were ready to leave, we had to review some useless final checklist with the salesman, which we completed and signed. Then the sales manager came over and wanted to review it with us again, which I refused, since I had just signed it. He was quite shocked, and wasted even more of my time trying to convince me.
I strongly resented the waste of several hours of my time, during what should have been a routine transaction. Presumably these people sell thousands of cars a year - and they can't get customers home in less than 3 hours? While I was pleased with the car and the upfront information, I cannot truly recommend this place for completing the sale.
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