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Hatfield Buick GMC - Service Center

Redlands, CA

4.6
407 Reviews

407 Reviews of Hatfield Buick GMC - Service Center

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September 03, 2025

Everything went smooth and the service reps are always helpful and willing to accommodate your needs. More

by Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Hatfield Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 02, 2025

They have been very helpful and friendly since our very first contact. We have purchase two vehicle from them in two weeks and have referred a number of friend and family members to that dealership. U less More

by Union34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2025 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2025

The reason I took my vehicle in was for high voltage errors and technician said they could not find anything wrong with it but they did reset my 12 volt battery but said nothing was found to be wrong. I More

by mbeaman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrien Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Took a little longer than expected but thumbs up on the loaner car due to them keeping car More

by ACHAVEZ2770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Not very professional! new vehicle that I brought in for an oil change and received it back and found a concern that was not there when I dropped it off. More

by STEVE@LINE2DESIGN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrien Vasquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Always prompt & accommodating. Comfortable waiting area. Like having coffee and water available in waiting area More

by SALEXAOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

August 25, 2025

Very good job, o recommend them very much ,,I always go there, there the best around More

by stanaclaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

August 23, 2025

They take a long time to repair. They tell you a date, and it doesn't work. And they don't call to let you know. Terrible service. More

by beltan04
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Terriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Hatfield Buick GMC responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, Henry Adame at (909) 793-3238.

August 23, 2025

The repair you quoted $3,300 my cost was covered under warranty at another dealer ??? More

by MIKEQUINTARD2
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2025

Everything has been good. We have enjoyed our experiance with everyone at Hatfield buck gmc! More

by ROOSTINJT77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Hatfield Buick GMC responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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