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Hatfield Buick GMC - Service Center

Redlands, CA

4.7
229 Reviews

229 Reviews of Hatfield Buick GMC - Service Center

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April 28, 2024

Every one is helpful and service is complete. Prices are high but not so much as other dealers. You don't mind as the value seems to be there. More

by EDBETTY14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Adrian is always courteous and knowledgable. I appreciate the service department always keeping me informed on any maintenance needed to be done. More

by JOYCEWANER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

I went to Service and one of my service I made an appointment neither of of them I wasn’t able to get serviced. I still think Hatfield is a wonderful Dealership. I have been coming there for several More

by MARKDBENJAMIN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All three are outstanding
April 25, 2024

Always helpful at anytime any day. Great place to visit. You need to visit to Appreciate its history More

by FRANKL8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Very helpful and accomplished all that I asked to be done. I am still opposed to your minimum number of words. More

by DERLERIORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2024

The work was excellent. The time frame was something I could work with.. I would differently recommend you to my family and friends More

by felixrobert49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Hatfield Buick GMC responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2024

I been take my 2022 GMC Terrain to this location for a few times already and Alex from service been very helpful with me and responded to my calls every time when I need it. Thank very much and keep up t More

by riveraj225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! We sincerely value your business and look forward to your next visit!

April 17, 2024

We took the car in on Friday morning, by 3pm nobody had called me. When I called they said “we had too many cars from yesterday leftover, we will get to your car Monday”. they were just planning to keep my More

by alyciamwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Terriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Even though we had an appointment, our vehicle was not touched that day because there were not enough technicians available that day. Had we been told when we dropped off the vehicle that it probably wou More

by TDFISH395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2024

Adrien is awesome in his position at Hatfield Buick. I completely trust his knowledge and honesty. I feel confident in his professionalism and wouldn't take my vehicle any place else. He is a very valua More

by foleyforever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Hatfield Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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