Alex Terriquez
Alex Terriquez at Hatfield Buick GMC
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Alex Terriquez

Service Advisor

Hatfield Buick GMC

301 East Redlands Boulevard
Redlands, CA 92373

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4.6
129 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

129 Reviews

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129 Reviews of Alex Terriquez

April 26, 2024

Dealership Rating
Employee Rating

Adrian is always courteous and knowledgable. I appreciate the service department always keeping me informed on any maintenance needed to be done. More

by JOYCEWANER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Adame, Adrien Vasquez

April 25, 2024

Dealership Rating
Employee Rating

Always helpful at anytime any day. Great place to visit. You need to visit to Appreciate its history More

by FRANKL8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Adame, Adrien Vasquez

April 19, 2024

Dealership Rating
Employee Rating

The work was excellent. The time frame was something I could work with.. I would differently recommend you to my family and friends More

by felixrobert49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Adame, Adrien Vasquez

Apr 21, 2024

Hatfield Buick GMC responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2024

Dealership Rating
Employee Rating

I been take my 2022 GMC Terrain to this location for a few times already and Alex from service been very helpful with me and responded to my calls every time when I need it. Thank very much and keep up t More

by riveraj225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2024

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! We sincerely value your business and look forward to your next visit!

April 17, 2024

Dealership Rating
Employee Rating

We took the car in on Friday morning, by 3pm nobody had called me. When I called they said “we had too many cars from yesterday leftover, we will get to your car Monday”. they were just planning to keep my More

by alyciamwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adrien Vasquez

April 17, 2024

Dealership Rating
Employee Rating

Even though we had an appointment, our vehicle was not touched that day because there were not enough technicians available that day. Had we been told when we dropped off the vehicle that it probably wou More

by TDFISH395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrien Vasquez

Apr 19, 2024

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2024

Dealership Rating
Employee Rating

Adrien is awesome in his position at Hatfield Buick. I completely trust his knowledge and honesty. I feel confident in his professionalism and wouldn't take my vehicle any place else. He is a very valua More

by foleyforever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Adame, Adrien Vasquez

Apr 19, 2024

Hatfield Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2024

Dealership Rating
Employee Rating

Surprised how much oil change was from last time Went from $59.00 to $91.00 More

by TTEMBY.SPARKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Hatfield Buick GMC responded

Hi! Thank you for your feedback. We work very hard to keep our prices competitive as well as include a complimentary tire rotation with our oil changes. Our oil changes haven't been $59 since 2018. Unfortunately the cost has gone up over the years as minimum wage and the cost of oil has gone up. We do offer coupons from time to time as well. We appreciate your business and hope to see you again in the future.

April 14, 2024

Dealership Rating
Employee Rating

Great service advisor, very helpful. Would definitely recommend. Very knowledgable advisor. Response time was excellent More

by rafaelorozco11b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrien Vasquez

Apr 16, 2024

Hatfield Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for the recommendation, and have an amazing day!

April 08, 2024

Dealership Rating
Employee Rating

Alex and Adrien in service are always a pleasure! Had an 08:00 appointment and the vehicle's service was started shortly thereafter. More

by KASTED
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mickey Heaton, Adrien Vasquez

Apr 09, 2024

Hatfield Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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