Hawk Chevrolet of Joliet

Bait and switch on pricing, advertising one price, yet I got charge 15K more, which wasn't revealed until I had to request the bill of sale from the dealership, which was conveniently left out of my paperwo got charge 15K more, which wasn't revealed until I had to request the bill of sale from the dealership, which was conveniently left out of my paperwork that I was given by the dealership. 6+ hours at the dealership for this awful experience. Promised follow up and phone calls that never happened, who cares after they get your money right. Tried to reach out to GM- but I guess once the dealership scams you its a done deal... Somehow you get a "new car" from the previous year with almost 5K miles that was used as a courtesy vehicle, and you get charged with all the bells and whistles and the up pricing of a brand new car- and yet the car had stains all over the interior and still had stains and dirt on the inside of this "new" car- even after they "cleaned" it. All the cars I was shown on the lot were already being used by the employees, with their belongings inside of the vehicle. No, I don't want to test drive a vehicle that is filthy and has an employee's personal belongings thrown about everywhere inside of it. Dealership just sells employee used cars as brand new. Good Luck! Awful experience.. don't trust them, go somewhere else. More

Angela was waiting by the truck that I was going to purchase when I came to the dealership he was very patient explaining every aspect of the truck and it made the purchase much more relaxing purchase when I came to the dealership he was very patient explaining every aspect of the truck and it made the purchase much more relaxing More

Dan and Brian from sales took good care of us and made sure we got everything we needed sure we got everything we needed More

Sales Department was quick to show me vehicles I was interested in. Large dealership had some vehicles in my price range. I was very satisfied good experience. interested in. Large dealership had some vehicles in my price range. I was very satisfied good experience. More

Professional and very helpful All the interactions with staff was appreciated. I believe a vehical should be returned clean even if it wasn't perfect dropped off. staff was appreciated. I believe a vehical should be returned clean even if it wasn't perfect dropped off. More

It’a good dealer . It was a good experience buying my new car here. Keep going It was a good experience buying my new car here. Keep going More

Service department is horrible the salesman Dan Snyder is great and helped me more than anyone else great and helped me more than anyone else More

Was having real bad air tire valve problems. Were not working or giving up the correct tire pressure my tires were indicating. Took my car into Hawk at 2001 Jefferson xx, Joliet,IL 60435. Well A Were not working or giving up the correct tire pressure my tires were indicating. Took my car into Hawk at 2001 Jefferson xx, Joliet,IL 60435. Well ArmandoSalinas got things working. The mechanic that worked on my tire valves did not follow through with their training or?. Anyway Armando Salinas got my air tire valves fixed and working great. Thank You ASrmando sal;inas for caring and taking a personal business attitude in making sure the work was done correctly and making sure evrything was done right. By your professionalism, you help by keeping my Equinox running Safely and protected not only me but anyone that would've gotten injured had my tires ruptured causing me to loose control. Thank you again Armando Salinas... More

He found a truck for all my needs and was very kind and informative!! Great experience dealing with him informative!! Great experience dealing with him More