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Hawk Ford of St. Charles
St. Charles, IL
2,761 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,761 reviews
August 05, 2020
Fantastic Great experience. Easy to deal with. Eric was super. Very professional. I'll always come to Hawk Ford for my vehicles. See you in six years. Great experience. Easy to deal with. Eric was super. Very professional. I'll always come to Hawk Ford for my vehicles. See you in six years. More
by SLHENG97
Verified Customer
August 05, 2020
Friendly, courteous and knowledgeable New car Sales staff We had a very good experience buying our new Ford Explorer ST and would recommend this dealership to others when looking for a new car. Kirk Brown wa We had a very good experience buying our new Ford Explorer ST and would recommend this dealership to others when looking for a new car. Kirk Brown was our salesperson and was friendly, courteous and extremely knowledgeable on all the Explorer models. He helped us get set up with the Ford App and walked us thru set up of many of the options available on our 2020 Explorer ST. More
by MIKALSEN
August 04, 2020
As far as warranty service for my small issue, their service department was good. Past experiences have also been generally good, never any issues with basic maintenance or other warranty/recall work. I service department was good. Past experiences have also been generally good, never any issues with basic maintenance or other warranty/recall work. I have no qualms bringing my cars here going forward. More
by TheCeej
August 03, 2020
Great Service I would strongly recommend Hawk Ford for service or a new vehicle. The service department is incredible. Steve did a great job with keep me updating o I would strongly recommend Hawk Ford for service or a new vehicle. The service department is incredible. Steve did a great job with keep me updating on my work and arranged a ride home so i did not have to wait at the dealership More
by KFREDRICKSON
Employees Worked With
Steve Kershaw
August 02, 2020
A+++ Eric S. Excellent Salesman Our family has been coming here for years. We go out of our way to work with Eric Sakumoto because he is very reliable and goes out of his way to work Our family has been coming here for years. We go out of our way to work with Eric Sakumoto because he is very reliable and goes out of his way to work with us. This year we worked with him on purchasing 3 cars within about two months. We are very happy with his service and will be returning in the future for any car purchases. Thank you Eric your the best More
by WGMARX
Employees Worked With
August 01, 2020
I had a apt to make a decision my dealer was very straight forward truthful very informative very happy with sales person took there time straight forward truthful very informative very happy with sales person took there time More
by TINARAMIREZ
July 31, 2020
Car Purchase Edge Outstanding experience. Extremely friendly and helpful...All three visits were precise and quick with information regarding the purchase of the Edge.. Outstanding experience. Extremely friendly and helpful...All three visits were precise and quick with information regarding the purchase of the Edge..I would recommend dealership and Ken Bailey More
by BSARVAS
July 31, 2020
I had been trying to get a vehicle and felt like it was so difficult until Eric and Andrew stepped in to help me. They made it so easy and quick!! so difficult until Eric and Andrew stepped in to help me. They made it so easy and quick!! More
by SCRANE68
July 30, 2020
Great service. Got in and they got me out in less then a 45 mins.........................................o o o o o o o o o o o o Got in and they got me out in less then a 45 mins.........................................o o o o o o o o o o o o More
by ronwiderski
Employees Worked With
Patrick Hertel
July 30, 2020
Quick Lane Service In & out in less than an hour, willing to match coupon prices. Amy and Patrick are always a pleasure to deal with, if needed a free car wash is thrown In & out in less than an hour, willing to match coupon prices. Amy and Patrick are always a pleasure to deal with, if needed a free car wash is thrown in. More
by TJHLAVATY
Employees Worked With
Amy Pfoutz, Patrick Hertel
