Steve Staub
Steve Staub at Hawk Ford of St. Charles
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Steve Staub

Service Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.8
654 Reviews

Languages Spoken

English English

4.8

654 Reviews

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654 Reviews of Steve Staub

May 04, 2024

Dealership Rating
Employee Rating

My car was serviced in a reasonable amount of time. Steve communicated to me through the whole process. I am at ease knowing my car is safe now. More

by Somebody Weird
Service Price Transparency
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Recommend Dealer
Yes

May 04, 2024

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Very attentive. Explained my vehicles issues thoroughly and kept me informed during the process. I feel at ease knowing my car is safe. More

by Somebody Weird
Service Price Transparency
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Recommend Dealer
Yes

May 02, 2024

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as a county department with a fleet of ford products we buy a lot of parts ang get a lot of warranty repairs Doug and his staff in parts and Steve and his staff in service are always a pleasure to do busin More

by HARRISONGARY
Service Price Transparency
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Recommend Dealer
Yes

April 28, 2024

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Great work amazing and great communication. Will definitely bring my truck back for future work!! 10 out of 10 service!! More

by JOKERJR892000
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Recommend Dealer
Yes
May 01, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience and the excellent communication you received! We look forward to providing you with top-notch service again when you bring your truck back to Hawk Ford of xx. Charles.

April 19, 2024

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we at the sheriffs dept deal with several dealers i would rate steve staub in service and doug and his team in parts as the best people in their industry always. helpful and professional. More

by HARRISONGARY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 23, 2024

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we are honored to be recognized by the Sheriff's Department for our exceptional service and professionalism. Steve Staub in service and Doug with his parts team are dedicated to providing the best experience possible. We appreciate your continued trust and look forward to serving you with the same level of excellence.

April 19, 2024

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i deal with parts and service on a daily basis steve and his team and doug and his team are always there to assist me thanks More

by HARRISONGARY
Service Price Transparency
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Recommend Dealer
Yes
Apr 20, 2024

Hawk Ford of St. Charles responded

Thank you for the review! Based on your comments, I believe you meant to give us 5-STARS. Would you mind updating the star rating from 1 to 5? If there is a reason why you gave us 1-STAR, I would love for you to give me a call direct at 630-584-1800 ext. 830! My name is Jessica Vida, I am the Customer Experience Manager and I want to ensure you were taken care of! Thank you again!

April 12, 2024

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always a pleasure working with steve and doug and there staff would recommend hawks parts and service More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 16, 2024

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're thrilled to hear that working with Steve, Doug, and our staff has been a pleasure for you! Your recommendation of Hawk's parts and service is greatly appreciated, and we look forward to continuing to provide top-notch assistance for all your automotive needs. Thank you for your support!

April 12, 2024

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We can't speak more highly of Steve and his great level of service and professionalism. He is the main reason we keep coming to Hawk. He is simply outstanding. More

by sourna
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Recommend Dealer
Yes
Apr 16, 2024

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're thrilled to hear about the exceptional service and professionalism provided by Steve that keeps you coming back to us. Steve's dedication to outstanding service exemplifies our commitment to ensuring a top-tier experience for all our valued customers. Thank you for choosing Hawk Ford, and we appreciate your kind words about Steve!

April 11, 2024

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The sales manager, Chris and Bill, my sales person were excellent! Attentive, courteous and thorough. There are a couple of items that they are working on, but I am confident that they will action accordin More

by Spencer Ruhlin
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Wackerlin , Chris Krueger

Apr 16, 2024

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're delighted to hear about your excellent experience with Chris, the sales manager, and Bill, your salesperson! Their attentiveness, courtesy, and thorough assistance exemplify our commitment to providing top-quality service. We appreciate your confidence in their follow-up on outstanding items, and we're dedicated to ensuring your complete satisfaction. Thank you for choosing Hawk Ford!

April 03, 2024

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Steve Staub. He was great thru the visit keeping me update on what’s wrong and when parts should be in. Over a super great guy!! Thanks again Steve More

by ANDY@AUTOSHOWCASE1.COM
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 05, 2024

Hawk Ford of St. Charles responded

Steve Staub truly went above and beyond to keep you informed throughout your visit, showcasing his dedication and expertise. We're thrilled you had such a positive experience with him – thanks for the kind words.

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