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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,761 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,761 reviews

July 16, 2020

We had an excellent experience here . Bill was wonderful to deal with and answered all our questions. Chris was very informative as well Took care of the key that was broken and got the windows tinted righ More

by WHITLEYC1
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cheperka
Jul 20, 2020 -

Hawk Ford of St. Charles responded

Whitley, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

July 15, 2020

Always a pleasure to deal with Patrick in the Quick Lane. I bring my vehicle to your Ford dealer for all my service needs. Thanks. More

by TJTURBAK17
Recommend Dealer
Yes
Employees Worked With
Patrick in Quick Lane
Jul 20, 2020 -

Hawk Ford of St. Charles responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

July 15, 2020

Above and beyond service Have been dealing with a couple Intermittent “gremlins” in my F150. Hawk Ford technicians worked hard To diagnose and fix those issues. Communications More

by enfuego129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Hawk Ford of St. Charles responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

July 15, 2020

Good service, really tried to win my business , took good care of me. Glad I came to this Ford dealer and will do so in the future More

by ANDRE.VENTER
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Hawk Ford of St. Charles responded

Andre, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

July 14, 2020

I highly recommend Hawk Ford of St. Charles! I I highly recommend Hawk Ford of St. Charles! I recently purchased a used F-150 from Hawk. Kirk Brown was a pleasure to work with, and they took More

by MATTBICKEL54
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Phillips, Andrew Munson
Jul 16, 2020 -

Hawk Ford of St. Charles responded

Hi Matt! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2020

Great service and outstanding customer attention - this is my third car that I’ve leased through this dealer and my satisfaction is always off the charts More

by P_PISTONE
Recommend Dealer
No
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson
Jul 28, 2020 -

Hawk Ford of St. Charles responded

It sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (630) 584-1800 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

July 12, 2020

Had another easy and successful service experience at Hawk Ford in St. Charles, IL. The service staff is always friendly and helpful in explaining how the vehicle is. I feel I always get honest feedback. More

by KMAC195623
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
July 11, 2020

Sales department always takes care of me. They took the time to make sure I understood all my options with financing and that I was getting the truck I wanted. More

by WCOX104533
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Roby, Ramon Galvan Jr., Andrew Munson
July 10, 2020

Excellent experience! Hawk Ford of St. Charles made the vehicle shopping experience very easy and comfortable. I never once had to wait for a long period of time. From test More

by SEAN57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Babalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2020

Thanks for a great experience Thanks for a great experience Thanks for a great experience Thanks for a great experience Thanks for a great experience Thanks for a great experience More

by JOSEPHPSUTTON
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Perri, Andrew Munson
Jul 16, 2020 -

Hawk Ford of St. Charles responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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