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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.7
1,886 Reviews

1,886 Reviews of Hawk Ford of St. Charles - Service Center

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July 02, 2025

The customer service was excellent! ! They provided a ride home and delivered my vehicle back to me!! More

by CHEVELLESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amalia Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Good place for service on your vehicles, clean waiting area, friendly staff, conveniently located, easy access. More

by HARPO44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Lieb, Yaneli Nunez
June 28, 2025

Great idea to come to my house and do work on my Transit Van. Who ever thought that idea is a genius. Very helpful and time savings. Justin who did the work is a real nice young man and very talented. He kn More

by KENMATTHEWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Excellent customer service! They provided a ride home and delivered my car when it was done!! More

by CHEVELLESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amalia Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

The team fit me in before my scheduled and and were extremely efficient in my service. Everything was explained in the sent video. More

by HBAILEY312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaias Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Had my car towed in to this dealership. My issue was resolved in same day. Kristy Swanson my service advisor and the service department went above and beyond taking care of my issue. More

by Paul S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy, Swanson
June 26, 2025

Great service and great mechanic. Completed on time, very thorough and informative. Would recommend very highly. More

by JULYHUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Service pickup and delivery was very nice given I was not able to drive to dealership More

by KOEHN.BILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

The employees are friendly but unfortunately every time we make an appointment something we are scheduled for is not completed. More

by EBBS1287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

The service was fast and friendly. They helped when another dealership couldn't even begin. Would definitely return. More

by STEVE.MINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy and Chris
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