Hawk Volkswagen of Joliet

Best experience so far buying a car. 4 car bought through D'Arcy and Martin was great. His knowledge of VW and the Beetle was excellent. pricing and time in the dealership was perfect for a busy schedule. My D'Arcy and Martin was great. His knowledge of VW and the Beetle was excellent. pricing and time in the dealership was perfect for a busy schedule. My wife love the car. More

Working with Lauren was a real pleasure from start to finish! Her knowledge about VW is incredible! She allowed my partner and I the opportunity to ask questions about everything from financing to the finish! Her knowledge about VW is incredible! She allowed my partner and I the opportunity to ask questions about everything from financing to the mechanics of the car. Above all her smile and her ability to sell me the car without feeling like I was being "steered" into anything was and is what makes Lauren an outstanding representative of your company! My partner and I believe that we have now found a new dealership with you!! More

Had a good experience. Not pushy and very helpful. Met my needs and took care of the items that I asked about. The service dept. has been helpful as well. I would prefer not to register with Facebook as I do needs and took care of the items that I asked about. The service dept. has been helpful as well. I would prefer not to register with Facebook as I do not have a Facebook account. More

The associates at Darcy VW were all very helpful and made the process of purchasing a vehicle smooth. We were allowed to test drive car with sufficient time to enjoy it and make sure it was a right fit for the process of purchasing a vehicle smooth. We were allowed to test drive car with sufficient time to enjoy it and make sure it was a right fit for our family. More

Lauren Gall is an exceptional salesperson. She worked so well with me and that made me trust her. First, she found the car I was looking for. Second, she worked with me to reach a price I could afford. so well with me and that made me trust her. First, she found the car I was looking for. Second, she worked with me to reach a price I could afford. Third, she made sure I knew how to work all the parts and and followed up by calling me the next day to make sure I was happy with my purchase. She is truly an asset to the D'Arcy dealership and deserves to be acknowledged for it. One doesn't find this kind of service and caring anymore. I would recommend her to any of my friends. More

Martin sold us our first of many new Volkswagens we purchased a 2012 turbo beetle and the experience far exceeded anywhere else I have been to purchase a vehicle already reviewing what kind of vs to t purchased a 2012 turbo beetle and the experience far exceeded anywhere else I have been to purchase a vehicle already reviewing what kind of vs to trade my dodge in on a+ service from salesman martin More

Our car experience was wonderful and we usually dread buying a new car. Everyone at Darcy was helpful and attentive, we would highly recommend Darcy to our family and friends. Amanda O'Boyle was very buying a new car. Everyone at Darcy was helpful and attentive, we would highly recommend Darcy to our family and friends. Amanda O'Boyle was very knowledgable about the vehicle which made our decision even easier. Darcy employees worked as a team and made us feel like we were their number one priority. More

I went into D'Arcy Volkswagen to simply look at a vehicle. I left with what may be the most practical vehicle I have ever bought. I purchased a new '12 Passat. What made my purchase simple was the vehicle. I left with what may be the most practical vehicle I have ever bought. I purchased a new '12 Passat. What made my purchase simple was the outstanding customer service. The sales person (Martin) knew all aspects of the vehicle. These days, some dealers want to sell you the world even if you don't need it. Not D'Arcy VW! Martin not only understood the vehicle, but also made sure that it fit what I wanted and what I needed. The entire team from Martin all the way to the owner spoke with me to ensure me that I was getting the best car for the best money in a Volkswagen dealer anywhere. They were great! More

Lauren was very pleasent to work with and helped me out very much in a time of need She was very prompt and helped me get the best deal I could on my 2007 VW Passat.I will be reccomending all of my friend very much in a time of need She was very prompt and helped me get the best deal I could on my 2007 VW Passat.I will be reccomending all of my friend to this dealship!! More

My wife has always had a dream to own a Volkswagen Beetle. So after doing some research on-line we went to D’Arcy Volkswagen in Joliet. The reason we chose D’Arcy Volkswagen was it is where we purch Beetle. So after doing some research on-line we went to D’Arcy Volkswagen in Joliet. The reason we chose D’Arcy Volkswagen was it is where we purchased our 2007 Volkswagen Jetta and we have been extremely pleased with the service they have provided us over the years. The service department has always been very professional and I feel the service we have received has been excellent. So I feel it was an easy decision to go back to the D’Arcy Dealership. What really made this buying experience enjoyable was our sales person Lauren Gall. Lauren greeted us outside as we were looking at the 2012 Beetles. From the start Lauren made us feel very comfortable. We told her what we were looking for and that it was our first time out looking at the Beetles. I was very impressed with her knowledge of the Beetle and all of its features. She asked us if we wanted to test drive one, and we were on the road very shortly in the trim level we wanted. During the test drive she continued to point out different features and answer our questions. After the test drive we went inside to talk about purchasing a Beetle. We were very pleased with the price they offered us for our trade-in as well as the price they wanted for the 2012 Beetle. They did not have the color we wanted in the trim level on the lot. They were able the locate one and have it there the next day, in the color and trim level we wanted. We were very impressed. This was by far the most enjoyable car buying experience we have ever had when purchasing a new car. The people at D’Arcy were very friendly and professional. As I stated earlier, Lauren made this car purchase enjoyable from the first greeting till we drove our 2012 Beetle off the lot. She made sure all our questions were answered and made sure we were taken care of the entire time. Lauren even took time to call us at home after the sale to see how we liked our new Beetle and if we had any questions. I would definitely purchase another care from D’Arcy and I would definitely ask for Lauren. We have told our friends and family about our buying experience and told them to go to D'Arcy ask for Lauren. Sincerely, Mike and Carolyn More