Hawthorne Chevrolet

Hawthorne Chevrolet
1180 Goffle Road
Hawthorne, New Jersey 07506
(973) 427-1560

Manufacturer: Chevrolet

Most Reviewed Employees
JR Gray JR Gray
Sales & Leasing Consultant
Bill Fellbaum Bill Fellbaum
Livery Sales and Leasing Specialist
Andre Yulfo Andre Yulfo
Chevrolet Brand Specialist
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Customer Lounge Area
Drive-In Service
Express Service
Instant Financing
Parts Store
Vending Machines


Twenty-Four Month Rating: 4.6/5
77 Reviews
Hawthorne Chevrolet

Overall Score: 5 Star Rating4.6



About Hawthorne Chevrolet
Certified: Hawthorne Chevrolet
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Hawthorne Chevrolet has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



johnchevytruck
5/21/2012 8:09:14 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: James Perkowski

My Review of Hawthorne Chevrolet:
My husband and I are not easily impressed. However, we were extremely impressed with the customer service we found at Hawthorne and the overall buying experience we had at Hawthorne Chevrolet. Very impressed and happy. I wouldn't go anywhere else in Northern New Jersey. This dealer treats you like a valued customer, understands competitive pricing, and ensures you acquire value you deserve with your trade-in. This is a win-win. Sincere thanks to the highly dedicated staff at Hawthorne and of course our salesman: James Perkowski.

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jeffry.mauro@zippak.com
4/26/2012 9:22:15 AM

Overall Score: 4 Star Rating   4.2  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Careuy Lutz and Tim Mickens

My Review of Hawthorne Chevrolet:
Carey was very helpful in getting us to the right people. Tim Mickens knew all that was needed to know about the car we looked at.

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staubatramsey@yahoo.com
4/25/2012 3:54:20 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: James Perkowski

My Review of Hawthorne Chevrolet:
I visited Hawthorne Chevy in an attempt to purchase a new Corvette. This dealership did not have the Corvette that I wanted. However, I found James Perkowski at Hawthorne Chevy to be very helpful. He attempted to locate a Corvette with all the options I wanted by doing a five hundred mile search. He found one Corvette matching all my criteria, but a trade could not be worked out. Even thought I did not purchase a vehicle from James Perkowski, I was very impressed by him. He was more than willing to let me take a Corvette to my home to see if the Corvette would fit in my garage. James took the time to answer all my questions, never attempted to pressure me to compromise on exactly what I wanted, and did all he could to get the Corvette that I wanted. I would feel very comfortable seeking Jim out for my next vehicle purchase.

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mstaudt
4/16/2012 2:36:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Fellbaum

My Review of Hawthorne Chevrolet:
Bill was extremely helpful during the buying process of my new car and went above and beyond to help before AND after the sale. I would recommend his services to anyone in the market for a car.

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crosen
4/15/2012 2:43:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Fellbaum

My Review of Hawthorne Chevrolet:
Bill and the rest of the team at Hawthorne were great! Bill couldn't have been more patient (as my wife and I went back and forth on color options for what seemed like hours!), knowledgeable, or pleasant. In addition to their very courteous service - these guys gave me a generous trade-in amount on my old car and a great deal on my new Volt. I recommend them highly.

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Paulmagid
4/12/2012 5:21:06 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Fellbaum

My Review of Hawthorne Chevrolet:
I went into dealer with my 82 year old mother to lease a new Chevy Cruze. Bill was very professional and extreemly respectful of my mom. He showed us the car and made possible suggestions on other modles as well explaining the pros and cons of each as far as performace options and price. His patience was almost saint-like as he explained the cars systems to a women who was not savvy of the latest in technology. He definitely went the extra mile to make her feel comfortable and specifically told her that if she needed anything she should call him first and he would take care of whatever she needed including service and even violuteered to put the new plates on her car at her house when they arrrived at the dealer. My mom had bought a car 1999 Chevy Lumina from the dealer years ago and returning to the dealer was a pleasant experince for both her and myself. Over the working with Bill and this dealership was outstanding. Thank you Bill!
Paul Magid

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sbaram
4/8/2012 10:26:34 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Brown (salesman) Tom Pasquazi (gm)

My Review of Hawthorne Chevrolet:
When I first stopped by Hawthorne Chevrolet a few weeks ago, I was very hesitant to purchase a vehicle due the current economy. I might also add, not the easiest customer to please at that time.
I needed to be 100% sure I was getting the best all around deal possible including financing and affordable monthly payments.
I was first met by Tom Brown(salesman)who showed me around and explained the options and different packages.
After a week or so of talking with Tom and deciding whether this was the right truck for me or not, we agreed on a deal.
When I went back to the dealership I wasn't completly satisfied with the options on the truck, which Tom Brown along with his General Manager, Tom Pasquazi, quickly worked out all my concerns with the truck.(2012 colorado crew cab).
When I drove out of the dealership with my new truck, I was 110% pleased. I believe I could not have gotten a better deal anywhere else.
When I returned to pick up my plates and have my accessories installed I was met by Tom Pasquazi who wanted to be sure I was completely satisfied.
Then Tom Brown took me to service where my accessories were promptly installed.
Tom Brown, Tom Pasquazi, the service dept. and Hawthorne Chevrolet are all Top Class Professionals.
I will recommend anyone looking for a Chevrolet to go Hawthorne Chevrolet and see Tom Brown.
Excellent experience.

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mbarchitect
3/30/2012 1:20:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Fellbaum

My Review of Hawthorne Chevrolet:
I initially contacted this dealer by requesting a quote through the internet. Carey Lutz responded with a very informational email on the car I requested with their price of the car. The other dealers that I contacted seemed more interested in playing games and not giving me up front information or pricing, so I decided to visit Hawthorne to see the car. It was a pleasure to work with Bill Fellbaum to test drive and decide which options I wanted on my Camaro. The whole sales process was quick and efficient, yet thorough. There were no last minute add-on prices or gimmicks like ones that I have experienced with other dealers. The price we agreed to was the price I paid. I was in and out of the finance office in 15 minutes. Bill took the time to acquaint me with my new Camaro and he followed up with me a week later to make sure that I was completely satisfied.

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cmogen
3/30/2012 11:40:15 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: JR Gray

My Review of Hawthorne Chevrolet:
Our experience with Hawthorne Chevrolet in particular JR Grey was extremely professional. We were never rushed or pushed into a option that we didn't want on the vehicle. Any future purchase I'll think of Hawthorne Chevrolet first and would recommend the dealership to friends and family.

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raycin1977
3/21/2012 12:39:05 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Carey Lutz & Arnie Ziem

My Review of Hawthorne Chevrolet:
What can you say about a dealership & its employees who go out of their way to make everything go right. Fantastic.
I contacted Carey Lutz in the internet sales dept who could not do enough to help me. He put me in contact with Arnie Ziem who together got me the camaro convertible I wanted for my wife's surprise anniversary gift and at a great price as well.
Al in service gets a thumbs up as well. He took care of something I forgot to mention to Arnie that I needed added to my car when I went to pick it up. Al took care of it at 4:30 on a Friday evening so I would not have to come back.
I would recommend this dealer, Carey L., Arnie & Al to anyone interested in purchasing a vehicle. Great service all around.

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