Hawthorne Chevrolet

Reason for Visit: Sales

I recommend this dealer: No

My Review of Hawthorne Chevrolet:
Dealer is totally incompetant. took 2 trips to dealership to pick the car up when was promised first time. Issues with new car were not attended to even tho they had 10 days to do so. Car was not prepped correctly, mal alighned headlamps/foglamps, scratches. Person sleeping in car when I wnet to look at it and to top it all off, plates didnt arrive before temp expired, even though after I contacted them 2 days before the temp expired the dealer confirmed plates were in upstairs.
Dealer's response:We dropped the ball?!?!?!?!?

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Hawthorne Chevrolet:
i purchased a new truck in 2002 with no problems.went back recently because they called me to tell me i could get out of my lease early.i explained that the truck had a decent amount of dents and scratches,they told me to come in any way.went to the dealership and met dennis johnson(salesman).told him what i was interseted in and we started talking prices.then he asked what i was trading in.i told him the mileage and that there was damage on the truck.he said i would have to pay for the milage but NOT TO WORRY ABOUT THE DAMAGE.so i didn't.to make a long storry short i bought the truck and two weeks later i get a bill from the lease comp. looking for 2,800$ for the damage on the truck.i called DENNIS JOHNSON and he said that i was responsible for the damage and there was nothig he could do about.when i talked to the manager JEFF DIBIASI he didn't want to hear about it.i know that salesman do what they have to do to get you to buy but there is a line.when you have to decieve people to get to buy i feel that is crossing the line.

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