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Hayes Chrysler Dodge Jeep of Gainesville
Gainesville, GA
1,039 Reviews
Welcome to the Hayes Chrysler Dodge Jeep website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chrysler, Dodge or Jeep car, truck, or SUV you will find it here. We know that prospective customers are extremely well educated when researching their next vehicle. Hayes Chrysler Dodge Jeep has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,039 reviews
Verified Customer
July 05, 2025
Very nice and very helpful. Would definitely refer both dealership and salesman to friends! Will return there if another vehicle is needed. Would definitely refer both dealership and salesman to friends! Will return there if another vehicle is needed. More
by dg96hawg
Employees Worked With
July 03, 2025
The entire car buying experience was exceptional thanks to our salesman Clinton Garrison. Zero pressure, patience, and knowledge of Ram trucks made the whole process of purchasing a used truck a breeze. Bo to our salesman Clinton Garrison. Zero pressure, patience, and knowledge of Ram trucks made the whole process of purchasing a used truck a breeze. Bonnie in finance is personable and efficient and seamlessly wrapped up the transaction. More
by jmolf
June 27, 2025
Everything was so easy and the whole process went very smoothly! I only went for an oil change and left with a new car. smoothly! I only went for an oil change and left with a new car. More
by brooke.king82
June 21, 2025
Here we go. Some of you might read this and laugh, but maybe others—especially the Service Manager who won't return my calls—will take note. Let me start by s Some of you might read this and laugh, but maybe others—especially the Service Manager who won't return my calls—will take note. Let me start by saying this isn’t about Ritch, my sales guy. He was great throughout the sales process and seemed genuinely surprised when I told him what happened. This review is about what happened after the sale. I bought a NEW Wagoneer from Hayes CDJR of Gainesville. I know, I know—I was coming from a Lexus—but I needed more space for my family. Not long after the purchase, the check engine light came on, and I started getting messages telling me to bring my new vehicle in for service. So, I took it to a Jeep dealer closer to my home. That’s when I found out something that made my jaw drop: Hayes CDJR swapped the factory Mopar battery for an aftermarket one. Here’s why that matters: The aftermarket battery doesn’t fit correctly under the hood. The auxiliary battery cannot be strapped down because there’s no room. The check engine light came on because of this. And here’s the kicker: The battery has no warranty coverage because it’s not the OEM part the vehicle is supposed to come with. Since discovering this, I’ve called Hayes CDJR multiple times asking for the correct Mopar battery to be installed. I’ve been met with radio silence. The service manager won’t return my calls, and the person answering the phone seems more like a gatekeeper than someone actually trying to help. So I’m left wondering—was the original battery dead when I bought the car? And if so, did they just pull a battery from an old vehicle and toss it into my brand new Wagoneer? That’s sure what it feels like. This should have been a simple fix. Instead, I’m being ignored. And if Hayes CDJR thinks I’ll go away quietly, think again. If they won’t respond to my messages, maybe a few honest reviews will get their attention. More
by christopherberry715
Employees Worked With
June 17, 2025
Had a great time with Hilda, my sales lady. Everyone was very patient and helpful. Everyone was very patient and helpful. More
by jcflhtc
June 14, 2025
Alexis did a great job. He was straight to the point . And provided good service. He was straight to the point . And provided good service. More
by christopherminish
Employees Worked With
