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Hayes Chrysler Dodge Jeep of Gainesville - Service Center

Gainesville, GA

4.6
185 Reviews
Call Service Center (470) 798-3777

185 Reviews of Hayes Chrysler Dodge Jeep of Gainesville - Service Center

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May 17, 2025

Good fast service. I think his name was Ryan. Very friendly. Super guy. Very helpful and explained everything. More

by thkmann01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ayub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan in service. He was a service writer I believe.
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May 21, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're so glad that our team was able to quickly get your car serviced with ease! We appreciate your kind words and look forward to serving you again!

May 15, 2025

I took my wifes jeep that had front-end damage into hayes to be fixed. In two weeks we got it back and it looked like it did c9ming off showroom floor. Bravo hayes you do awesome work. More

by SAMUELPRINTZ1791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Menchaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Our collision repair center is the best one around and you can always rest assured that your car is in good hands! Thank you for the kind words and for taking the time to share your experience! We look forward to your next visit!

May 14, 2025

They take great care of me and help me stay on top of my maintenance schedule for my cars and are very responsive and helpful More

by mario_bueno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for the kind words! Taking care of you and your vehicles is what we’re here for—don’t hesitate to reach out anytime you need us!

May 10, 2025

They worked me in last minute and did a fantastic job! I highly recommend this team for your service needs!! More

by dirkwatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in service.
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May 14, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're so glad we could help you get in last minute! We appreciate the recommendation! Have a great day!

May 10, 2025

Great work restoring our BMW back to shape after the accident. Very good team there. More

by DAJMOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser and Lori and Jeremy
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May 14, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you so much! We're so glad that you're okay and that we could return your BMW back to you good as new! We appreciate your kind words and hope you have a great week!

May 07, 2025

Great Dealership. All the employees are professional and very friendly. I would highly recommend Hayes Dealership to everyone. More

by sylviaandjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Boucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're so thankful for the kind words! It's our pleasure to serve you with warm smiles and quality service! We look forward to your next visit!

May 07, 2025

Went down to get 2 head light put in “bulbs. ” was going to charge $175… that is just robbing the customer.. More

by wendee0911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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May 07, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for sharing your feedback. We’re sorry to hear you felt the pricing wasn’t reasonable—that’s never the impression we want to leave. Your input is important to us, and we’ll be sure to review this internally. Thank you and have a good day!

April 28, 2025

Great work! Took longer to get the parts than expected, but the work was done much sooner than expected. I am very pleased with the services I received. More

by rtistikdragonfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Apr 30, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We appreciate your patience while waiting for the parts—while we always do our best to expedite the process, some things are out of our hands. That said, we’re glad to hear the work was completed quickly once everything arrived. Thank you for choosing us, and please don’t hesitate to reach out if you need anything else!

April 26, 2025

only problem computer download on recall item was slow, everything else was fine.Would recomend to others. More

by tpuc556179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
elton Brown
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Apr 30, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for the feedback! We're glad everything else went smoothly during your visit, and we appreciate your patience with the recalled item. Your recommendation means a lot and we hope you have a great week!

April 19, 2025

Lori was 100% on task with every aspect of the repair process. I absolutely love her! She kept me updated making this whole process stress free! All the others that I spoke with in person and on the phon More

by ETTA.A.WOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori, Keith, Kaitlyn and I know there were more.
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Apr 24, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're so thankful for the kind words about our team - they're amazing and we're delighted you felt at ease throughout the repair process. Thank you for choosing us and we hope you have a great day!

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