Heiser Toyota

Low Pressure Hassle Free I was very blunt in my request to look at 2014 Corolla's, and Donnie did not try to upsell me on any of the 2015's. Walked me through the various opt I was very blunt in my request to look at 2014 Corolla's, and Donnie did not try to upsell me on any of the 2015's. Walked me through the various options and models available, letting me know of the 0% financing for 36 months. Explained in detail all the benefits of the car, toyota care package, and worked with me on a fair price where we met in the middle. Negotiations were very fair, factual in nature, and even took into consideration some competing offers from other dealers. More

Best Toyota Showroom in Wisconsin After researching over a month for the best deal not only did they price match my original quote but beat it by couple of hundred dollars. I was very After researching over a month for the best deal not only did they price match my original quote but beat it by couple of hundred dollars. I was very pleased and happy with how the deal went through from the moment I spoke with the salesman Donnie, till I received the vehicle. Donnie is an excellent salesman. His tone of voice and professionalism made my car buying experience one to remember for. Also rest of the team, Bill and Lis who helped me with financing and vehicle delivery were pretty awesome. I highly recommend this dealership. More

Donnie Her at Heiser Toyota is a great salesman! Donie Her is a first-rate salesman. He is honest, polite, professional, and willing to make the best deal possible. He genuinely earned our business. Donie Her is a first-rate salesman. He is honest, polite, professional, and willing to make the best deal possible. He genuinely earned our business. He did not try to dazzle us or give us the hard sell. In addition, treated us with respect, making sure that we were satisfied every step of the way. He simply gave us the best car for the best price. He was also very knowledgeable about the car he sold us. If we buy a car again soon, I hope Donnie is our salesman. More

used car purchase SALES- I bought a car. What makes a good dealer are good salesmen. I had one-Donnie Her! If he didn't have the answer to a question, he'd write it d SALES- I bought a car. What makes a good dealer are good salesmen. I had one-Donnie Her! If he didn't have the answer to a question, he'd write it down, apparently checked with his manager and gave me the reply. After the purchase and upon taken delivery, he said, "Any questions you may have, please give me a call on my direct line. I have called him twice and got prompt responses. Is that personal service. Yes, it is. Am I pleased, yes, I am. A younger 86. Tony More

Lease 2014 RAV4 Leased vehicle from this dealership and overall experience was pretty good. PROS: Friendly and helpful staff, Honest and up front about charges an Leased vehicle from this dealership and overall experience was pretty good. PROS: Friendly and helpful staff, Honest and up front about charges and fees, honest and did not oversell pricey addons and packages, smooth negotiation, interested in learning about the driver's needs and finds a car to match needs and preference, great to teach driver to get used to vehicle safety and car controls, car lot is organized so you can walk around to find the car you want and see all the colors and types there are, great customer lounge with snacks, soda, popcorn and coffee with couches to relax while waiting for sales or service CONS:sales person making multiple deals so we were always waiting for him to come back during negotiation, lack of communication between team members and lost an item I asked to be transferred to new vehicle (great effort of sales rep to find it, but it was to late), screaming receptionist when making overhead pages which became obnoxious after 2.5 hours of being there. More

Purchase of 2015 Toyota Highlander My father and I had been looking for a brand new SUV vehicle and were between several, ultimately settling on the Toyota Highlander. What began as "j My father and I had been looking for a brand new SUV vehicle and were between several, ultimately settling on the Toyota Highlander. What began as "just a test drive" ended up being the beginning of a trusted relationship, making me WANT to purchase my vehicle from Brandon. I had planned on getting the 2014, but they no longer made, nor could they find it...what was suppose to take a couple months to get, turned out to be LESS than a month and a 2015 Limited that ended up being LESS money than the 2014...how awesome is that?! Brandon was VERY low pressure and had lots of patience with all of my questions, concerns, etc, as well as the General Manager Bill. BOTH were very concerned I was happy and understood the process throughout! As a matter of fact from the time I was in and test drove, one of the perk items changed, yet BILL assured me that I would STILL receive it! Liz was fantastic, helping me to figure out the benefits to purchasing extra warranty's etc and what I would need since I plan on keeping it FOREVER (lets just say I sold my 1994 Toyota Pickup, yep it was a classic with only 37,000 miles.) I also like the VIP program...So far so good! I HIGHLY recommend Heiser to ALL, I did NOT experience ANY high pressure sales or finance tactics which I KNOW customers are weary of. There location is fantastic RIGHT off the Expressway! More

Used car purchase I went to Heiser purchase a particular car I saw on their web site and it was smooth from beginning to end and would definitely go back to purchase a I went to Heiser purchase a particular car I saw on their web site and it was smooth from beginning to end and would definitely go back to purchase a car again More

New Tundra Purchase Craig and Frank did a great job working with me on the new Tundra. Never felt pressured or oversold. Overall, Heiser is doing a great job by creating Craig and Frank did a great job working with me on the new Tundra. Never felt pressured or oversold. Overall, Heiser is doing a great job by creating the amenities of the VIP program. They communicated well while waiting for the truck to arrive. Best experience I have had purchasing a vehicle. Keep it up!! More

Purchase experience Honesty, integrity, and genuine care led to us coming to and purchasing from this dealership. Craig Strzyzewski was our sales rep and he did a wonder Honesty, integrity, and genuine care led to us coming to and purchasing from this dealership. Craig Strzyzewski was our sales rep and he did a wonderful and very thorough job of seeing through the purchase process with NO pressure. My Dad was part of a GM dealership for 30+ years so I understand the ins and outs of consumer relations in the industry more than most. Customer pressure is a turn-off,...plain and simple. Since the purchase, Craig has followed up on more than one occasion to see if we are totally satisfied to date,....which we are. Thanks Craig...and thanks Heiser Toyota More

Great used car buying experience! Roger made buying my new-to-me car, a 2006 Prius, a breeze. We actually communicated back and forth via text, which was super convenient. Before I eve Roger made buying my new-to-me car, a 2006 Prius, a breeze. We actually communicated back and forth via text, which was super convenient. Before I even set foot in the dealership, we had worked out our deal and the financing options. When I arrived, all I had to do was take the car for a test drive and then sign the paperwork. Roger was pleasant and full of positive energy throughout the entire process. He made sure all of my questions were answered, and he made me feel fully at ease. When it comes time to look for another Prius, I'll definitely check with Roger first. More