3,376 Reviews of Heiser Toyota - Service Center
Everyone at Heiser was friendly and very willing to help. From the beginning they made sure to stay in touch with me and throughout the whole experience I was well informed and well taken care of From the beginning they made sure to stay in touch with me and throughout the whole experience I was well informed and well taken care of More
I brought my car in for the regular 5,000 mi maintenance check. Really only involved a tire rotation. Don't have anything to complain about! Things worked out fine! check. Really only involved a tire rotation. Don't have anything to complain about! Things worked out fine! More
Not only friendly (extremely!) but also very honest i.e. "we will have you out of here by 6:15" (for an oil change & tire rotation) and honored our reservation time of 5:30. We ALWAYS have an excellent expe "we will have you out of here by 6:15" (for an oil change & tire rotation) and honored our reservation time of 5:30. We ALWAYS have an excellent experience with Heiser. In fact, we have a new Hybrid Camry on order with them just because of their fine Service Department and, of course a satisfactory price! More
Jeff was great! My car is back and running better then before. Thanks for the great service. It was truly appreciated. Carolynn McGovern 2005 Mazda3 before. Thanks for the great service. It was truly appreciated. Carolynn McGovern 2005 Mazda3 More
I needed to have the car serviced, and as always I took it to Heiser where I had purchased. I have always received excellent service at Heiser during the 10 years we have been privileged to go to Heiser T it to Heiser where I had purchased. I have always received excellent service at Heiser during the 10 years we have been privileged to go to Heiser Toyota. They have been curteous and accommodating. More
I was impressed that Cory saw my service experience from beginning to end and stayed engaged the entire time. I went in for a simple oil change and requested extra service. Then I had to return because I n beginning to end and stayed engaged the entire time. I went in for a simple oil change and requested extra service. Then I had to return because I noticed an oil leak. He didn't pass me off to anyone else, remembered that I had been in for service and type of service, and made sure the leak was corrected. He passed a very critical customer service benchmark in my book. More
I was a longtime service customer of another Toyota dealership in the area but after trying Heiser I haven't gone anywhere else!! When I come into the service bay I am immediately greeted and made w dealership in the area but after trying Heiser I haven't gone anywhere else!! When I come into the service bay I am immediately greeted and made welcome. The waiting area is always clean and comfortable. When my servicing is done, everything is explained to me in terms I can understand. I also appreciate how clean my car is when I leave. Thank you to the people in service!! More
The service people went out of their way to help me (I use crutches). Every one was friendly and easy to deal with. The service person taking care of me, came with a new problem, explained what it was all use crutches). Every one was friendly and easy to deal with. The service person taking care of me, came with a new problem, explained what it was all about, and noted the price to get my approval of the work. More
I came in for my 20000 mile service which is a oil change and tire rotation, etc. Service was excellent. And, the sales person was friendly and informative. He cam over to the waiting room to inform me abo and tire rotation, etc. Service was excellent. And, the sales person was friendly and informative. He cam over to the waiting room to inform me about the possible need for an air filter and gave me my options. He was very good. More
This is a fabulous dealership.....wanted to always please. price, service and friendliness. we had a great, knowageable salesman named Richard, then then everytime it is in for service, the people are please. price, service and friendliness. we had a great, knowageable salesman named Richard, then then everytime it is in for service, the people are ver friendly and helpful. Had a discrepancy on the last service bill, and they were very accomadating. More