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Helms Bros., Inc.

Bayside, NY

4.8
2,207 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,207 reviews

December 31, 2015

Outstanding purchase experience Peter Fearon was great to work with. He was friendly, knowledgeable and worked with us to get a good price on our new GL450. He Wwrked diligently to More

by JohnB024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Fearon
Feb 29, 2016 -

Helms Bros., Inc. responded

We're very glad that you had a good experience with us! We'll be sure to pass along the kind words to Peter and Jennifer. Thank you again.

December 26, 2015

Great service The environment is so warm and cozy like the car you are going to buy! Sales representative was very sweet, helpful, knowledgeable, and considerate in More

by Cng0000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 28, 2015 -

Helms Bros., Inc. responded

Here at Helms Bros we strive to make our customers comfortable and to maintain a positive and welcoming atmosphere! We are so glad you enjoyed your time here and hope your enjoying your new SUV!

December 17, 2015

Good Service Most of services are more then 90% points,but it could be 100%, General satisfy with the services, hoping can do better on my next visit. More

by mbricky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Blum
Feb 29, 2016 -

Helms Bros., Inc. responded

Thank you for the feedback. We look forward to exceeding your expectations during your next visit.

December 17, 2015

Excellent Service. Very good and excellent service. Went more than out of his way to make sure the deal went through. More than happy with the purchase. More

by Kkissoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlon Matamoras
Dec 21, 2015 -

Helms Bros., Inc. responded

We are so happy to hear you are satisfied with your purchase! Marlon is an excellent asset to our team and we are glad he provided excellent service and gave you a positive experience!

December 11, 2015

Excellent professional service I leased yesterday my third consecutive MB E350 4matic from the same dealer through the same salesperson, Mr Michael Altamura, who provided, once agai More

by vasiliadis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2015 -

Helms Bros., Inc. responded

Michael is an amazing part of our team and we are so lucky to have him. We thank you so much for your loyalty in leasing with us and we hope you are enjoying your MB E350 4matic!

December 10, 2015

excellent dealer We just leased the GLC300 4Matic . Maurice Martin is a exceptional sales consultant. He went out his way to help us in all aspects. Definitely reco More

by pavlosglc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Martin
Dec 11, 2015 -

Helms Bros., Inc. responded

We are thrilled to hear you had a great experience at our dealership. Maurice is a great part of our team, and we are lucky to have him. We will be sure to pass your praises along to him. Thank you for taking the time to review us and we hope to continue to exceed your expectations!

December 06, 2015

Excellent service and experience Worked with Kelvin Nunez on leasing a Mercedez, and found him to be very helpful, informative, and followed through with calls to insurance. Did not More

by pindarbc@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Nunez
Dec 07, 2015 -

Helms Bros., Inc. responded

Thank you for your kind words about Helms and Kelvin! We are so thrilled to hear you had a pleasant and stress free car buying experience with us. We hope to work with you again in the future!

December 02, 2015

Excellent customer service The overall experience was exceptional. From the welcoming secretarial staff to sales associate and to the finance manager we felt welcome and will h More

by melanie12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Martin
Dec 07, 2015 -

Helms Bros., Inc. responded

Thank you Melanie for your business and your review. We always aim to provide our customers with exceptional customer service from the moment the step foot into the dealership until the moment the leave...and beyond! We appreciate your recommendations and look forward to working with you again in the future!

November 30, 2015

Excellent dealer and customer service experience! I recently purchased a GLC300 4Matic. Jason Chen was very helpful and in finding one for me even though the model was not out yet. He kept me updated More

by NYCRounders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 02, 2015 -

Helms Bros., Inc. responded

Thank you so much for your extremely generous business and kind review! We will definitely pass your praises along to Jason, who will be so pleased to hear of your immense satisfaction! We hope that you are enjoying your new GLC300 4Matic, and we look forward to serving you again in the future!

November 22, 2015

Superlative Service My experience at Helms Bros. Service Center was superlative! Richard Grein and all of the staff are very professional; extremely attentive, friendly More

by misterpc57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 30, 2015 -

Helms Bros., Inc. responded

Thank you so much for your kind feedback on our service center! We're glad that Richard and our staff were able to meet your needs and that you enjoyed our waiting area and amenities! We hope your car is doing well, and we look forward to serving you again in the future!

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