Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,207 reviews
Beyond excellent Helms Bros is an excellent dealer. Jeffrey Stampler made buying our cars easy and hassle free. He goes above and beyond, we couldn't ask for more. Eve Helms Bros is an excellent dealer. Jeffrey Stampler made buying our cars easy and hassle free. He goes above and beyond, we couldn't ask for more. Everyone is friendly and knowledgable. More
Fantastic experience. I can't say enough about my car buying experience. Pete Fearon was well prepared and professional. He was able to answer all my questions and put me a I can't say enough about my car buying experience. Pete Fearon was well prepared and professional. He was able to answer all my questions and put me at ease throughout the entire process. I highly recommend going to Helms Brothers if you are in the market for a new vehicle. More
MOST SATISFYING From the drive up to the finishing point of service has been most efficient, courteous and professional. It is amazing to have experienced the profess From the drive up to the finishing point of service has been most efficient, courteous and professional. It is amazing to have experienced the professionalism of the specialist Brian Kernes. He just made me feel like a part of a big family . Could not ask for anything better and all my issues were also corrected and I am very pleased. Thank you so much. More
Great lease Experience. This is my first time leasing a Mercedes as well as doing business with Helms Bros. I dealt with Herman Ospina who has been top notch through out the This is my first time leasing a Mercedes as well as doing business with Helms Bros. I dealt with Herman Ospina who has been top notch through out the whole way from gathering basic information on vehicles to the actually delivery.My experience has been a great one.. I would definitely recommend Helms Bros. Phil K. More
Easy and comfortable purchase Mike Nekava is an excellent sales consultant. He is a very popular and busy person, but he never wasted my time and push me to make any decision. He Mike Nekava is an excellent sales consultant. He is a very popular and busy person, but he never wasted my time and push me to make any decision. He knows how to make a sale timely and without being a pusher. In fact, all the people I encountered at the dealership were friendly and helpful. They put the customer needs in the first place My compliments to the management. John Lee More
My Car Purchase at Helms Bros with Maurice Helms Bros had a great selection of used cars to choose from and I found what I was looking for in my purchase. Maurice handled all my questions and Helms Bros had a great selection of used cars to choose from and I found what I was looking for in my purchase. Maurice handled all my questions and requests quickly and efficiently and was very helpful in completing this purchase, even put the big bow I jokingly requested on the car when we picked it up!! This was our second purchase with Maurice and he will be our go to salesperson if we decide to upgrade our other car in the future. More
Best dealer experience Kathleen was very professional and knowledgable. She found us the vehicle we wanted with the bells and whistles that exceeded our expectations. She ag Kathleen was very professional and knowledgable. She found us the vehicle we wanted with the bells and whistles that exceeded our expectations. She agreed to spend as much time with us as necessary to familiarise ourselves with all the gadgets. More
Great experiences with Maurice First new Ben for my life, talking with Maurice is great experiences no hassle no BS, This is what i like most. thanks Kong Y First new Ben for my life, talking with Maurice is great experiences no hassle no BS, This is what i like most. thanks Kong Y More
Maurice Martin is very helpful He was helpful in terms of packaging and negotiating a price. He was able to come up with a package that fit our budget and was insightful on the feat He was helpful in terms of packaging and negotiating a price. He was able to come up with a package that fit our budget and was insightful on the features we were purchasing. More
3 VISITS IN 5 MONTHS .... THANK GOODNESS FOR SEAN .. IN THE LAST 5 MONTHS I'VE GOTTEN A NAIL IN EACH OF MY BACK PIRELLI TIRES .... THANKS NYC ..... THANKS 2ND AVE SUBWAY ..... THANKS CONSTRUCTION MEN IN THE LAST 5 MONTHS I'VE GOTTEN A NAIL IN EACH OF MY BACK PIRELLI TIRES .... THANKS NYC ..... THANKS 2ND AVE SUBWAY ..... THANKS CONSTRUCTION MEN ..... THEN A CRAZY MAN WAS THROWING ROCKS AT PIGEONS AND ONE LANDED ON MY SHINY NEW C350 ..... LEAVING A PEA SIZE DENT IN MY TRUNK ..... I PARK MY CAR ACROSS FROM A NYC PRECINCT AND WAS INFORMED THAT THERE WAS REALLY NOTHING I COULD DO ..... SHORT OF KILLING THE IDIOT ....YOU'D THINK I WOULD BE DISTRAUGHT .... I AM ..... EXCEPT FOR ( 1 ) THING ..... SEAN SAVAGE . GREAT GUY ...... KIND .... RESPECTFUL ..... EVEN WENT THE EXTRA MILE BOTH TIMES AND CLEANED MY CAR AFTER THE SERVICE DEPARTMENT LEFT IT A MESS .... SEAN IS THE REASON WHY I AM STILL A MERCEDES CUSTOMER .... THANKS SEAN .... YOU ARE TRIBUTE TO YOUR PROFESSION . AND AS ALWAYS ..... THANKS HERMAN OSPINA FOR LISTENING AND ALWAYS BEING THERE FOR ME. More