Hemet Chrysler Dodge Jeep Ram
Hemet, CA
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We went to Hemet Chrysler, Dodge, Jeep, Ram to buy a 2023 Dodge Challenger SRT Demon 170 since they said they had several. After I called them they pestered me several times a week by phone calls and emails Dodge Challenger SRT Demon 170 since they said they had several. After I called them they pestered me several times a week by phone calls and emails even though I told them we were on Vacation until we finally went. We got there in early March 2024 and they had 6 Demon 170's in their Showroom. All the adds I saw on line from them listed the 170's at MSRP when everybody else added thousands of dollars extra to the price. We saw a 170 in Plumb Crazy that we liked and the price was around $126,000. I said I want to buy it. We sat down at a desk and the Sales Lady filled out all the info and handed me the invoice with that price PLUS AN EXTRA $100,000; for a total price of $226,000. I said that's not what you advertised it for and they said there was somewhere in the fine print that the extra $100K would be added. Get on Kelly's Blue Book and look up 2023 Demon 170's for sale and you will see their price is much lower than every one else with no disclaimer. DO NOT BUY FROM HEMET CHRYSLER, DODGE, JEEP, RAM. It was over 40 miles in one direction, in traffic for us and it surely wasn't worth it. More
They just wasted my time. They don't do what they said they would do, I can't work with a company like that. They don't do what they said they would do, I can't work with a company like that. More
Yesterday I was in service waiting for my oil change to finish. Suddenly I had the urge to urinate, unfortunately yesterday I was feeling very weak. For a 75-year-old man, I get by as best as I can. But on finish. Suddenly I had the urge to urinate, unfortunately yesterday I was feeling very weak. For a 75-year-old man, I get by as best as I can. But on some days, I struggle to walk and get around. A nice young man, by the name of Toni Peña saw me struggling to walk to the restroom. He was nice enough to offer to hold my hand and assist me. While other sales people just watched, laughed, not caring, this beautiful angel of a man took me under his wings, and whisked me away into the restroom. He helped me into the stall, and asked me if I was okay. I was too embarrassed to tell him no, but he knew. He knew that this prideful old man needed more help. He placed his hand gently on my trousers and helped take it out to pee, and didn’t over tap to help me get all the pee out. They should have more salesmen like Toni Pena. He wears his pants like me, so that means he has amazing style also. When I buy my next car I will only buy from him. More
I was in an accident and my car was totaled. I needed a car fast and I knew that if I came here I would get honest and sincere. They knew what car I wanted and didn’t push anything else on me. T I needed a car fast and I knew that if I came here I would get honest and sincere. They knew what car I wanted and didn’t push anything else on me. Think the sales team also went above and beyond to make me feel like I’m important and special. The sales floor manager greeted me right off the bat and made me feel important. Raenea was the sales girl that helped me. She pulled a car that I said I was looking for and even put it on hold till I got there for my appointment. She was so nice and listened to me tell her about my situation and she helped me feel less overwhelmed about the whole process. The sales manager again came and helped with my deal after I picked the car I wanted and did whatever he could to get me to my money goal. I told them how much I had and were I want my payment to be. Together with the AMAZING finance team, they worked hard to get me the best deals and doing whatever they could to make that happen. This is the 3rd car I’ve bought from Hemet CDJR and recommend them to everyone I know. Thank you again for all the hard work and kindness. More
Trap. Sent me an offer for a truck. I came with their certificate. The wanted 8k more than the certificate. Avoid. Sent me an offer for a truck. I came with their certificate. The wanted 8k more than the certificate. Avoid. More
Unless you’re desperate, avoid. This is my 3rd time at this dealership. First time was with my MIL, they sold her a lemon and then tried to give her the runaround about it. The sec This is my 3rd time at this dealership. First time was with my MIL, they sold her a lemon and then tried to give her the runaround about it. The second time my wife and I came for the Pacifica special “lease this model for x amount of dollars”, the third time I was with my FIL helping him purchase a truck. Each time, has been worse than the previous. Ernie, is the absolute cookie-cutter definition of a sleezy salesman. To give you a few examples, he said MOPAR won’t allow aftermarket trailer brakes to be installed on their trucks. Then proceeded to tell me that the MOPAR trailer brake for this truck would be $1,300 after installation (the MOPAR part is $300 and the installation takes about an hour). He then told me “RAM doesn’t offer a mobile app for the trucks that has the same perks as this $3,000 KARR security system” but they do and it’s $15/month… he also said “yea Chrysler advertises that lease deal on their cars but that car doesn’t exist, it’s probably just to get you in the door.” To give clarity, it was a hybrid Pacifica Touring for around $400/month. He said “that model doesn’t exist but this Touring L I can lease you for $956/month”. They do the same BS that every big dealership does: “oh yea our car is advertised at $X but we installed these $5,000 worth of options on it so the price is ACTUALLY $5k more and no you can’t remove the options” (false advertising lawsuit incoming). Mo was a very friendly finance manager and although he rushed through everything, he was at least willing to be slowed down when we had questions and helped where we had questions. Although my FIL signed the paperwork, he is very disappointed he did and regrets giving business to this establishment. Not a single aspect of this transaction was done in good faith and if I wasn’t with my father in law I can’t imagine how much worse they would’ve screwed him More
Jake, sales person who worked with us, friendly and helpful. We came in, signed the paperwork, and out within an hour. This is a much experience as we drove 60 miles to the dealership, and we were back helpful. We came in, signed the paperwork, and out within an hour. This is a much experience as we drove 60 miles to the dealership, and we were back the rode quickly. Great experience. I have telling my family and friends about your dealership and will send business your way. More