Hendrick Chrysler Dodge Jeep RAM Wilmington

Very pleased and new loyal customers We were first time customers to this dealership and were so very pleased with our salesmens customer service, knowledge, and honesty. He went high abo We were first time customers to this dealership and were so very pleased with our salesmens customer service, knowledge, and honesty. He went high above standards to meet our needs and find us the perfect car. More

Great Job Popeye When I came to dealership I was in a bad situation. Now I'm in a brand new Ram truck and loving it. Popeye and his team are the best When I came to dealership I was in a bad situation. Now I'm in a brand new Ram truck and loving it. Popeye and his team are the best More

Great customer service . Mr Lehman is the best sales person!!!!! We just didn't buy one car from him we bought two cars from. Thank you for giving us Great customer ser . Mr Lehman is the best sales person!!!!! We just didn't buy one car from him we bought two cars from. Thank you for giving us Great customer service . More

Vikki w/ Saltscapes Bought my 5th vehicle in October. Brian Johnson at the Ram Center was awesome to work with. This was my third truck for my business and have purchased Bought my 5th vehicle in October. Brian Johnson at the Ram Center was awesome to work with. This was my third truck for my business and have purchased 2 jeeps as well. Follow up services have been painless and timely since working with Brian. More

Excellent experience We just bought our 4th vehicle from Neuwirth, and the last two times we have worked with Adam Wells. He is the ONLY salesman we have ever **wanted** We just bought our 4th vehicle from Neuwirth, and the last two times we have worked with Adam Wells. He is the ONLY salesman we have ever **wanted** to work with a second time! We highly recommend both Adam and Neuwirth Motors.... More

Terrible customer service Purchased my dodge dart from neuwrith in 2013 and have had the misfortune of either getting all of my service needs through them or risk voiding my wa Purchased my dodge dart from neuwrith in 2013 and have had the misfortune of either getting all of my service needs through them or risk voiding my warranties. The only positive customer service I've had was with my salesman, Adam Wells. After that it's been nothing but poor attitudes and misinformation. Most recently, I had a service appointment scheduled for 9am and when I arrived at 845 I was told told my car wouldn't be able to be looked at for at least 2 hours. What's the point of scheduling appointments when walk-ins get priority over you. When I went to the front desk to ask about the wait I was told in a very defensive manner that I needed to see someone else because all he was handing was oil changes and didn't know anything else. How was I supposed to know that??? Long story short, don't deal with this dealership unless it's your very last option. More

The one and only dealership in NC for me I have been a customer of Neuwirth Motors for over 10 years and there is a very good reason why. It started with Jeff and Allen Thomas with their hon I have been a customer of Neuwirth Motors for over 10 years and there is a very good reason why. It started with Jeff and Allen Thomas with their honesty and sincerity helping me with a problem I had. Under no circumstances were they obligated and they certainly was not making any money. What they did was help a person because that is the type of people they are. They won my trust and not one day have I ever regretted not staying with them. They actually treat me as if I was a part of their family. Then I met Dania Flaverney 2 years ago when I decided to buy a truck, Well I thought Jeff and Allen were pretty awesome, Dania is right there with them. He loves people and loves to help them, and that is exactly what he did for me again today 6-30-16 when I traded in my truck for a new 2016 Ram. Honest and sincere, with a beautiful heart I could never see myself going or dealing with anyone else. These guys go out of their way for you and I can not say enough times it is sincere. So thank you Jeff and Allen Thomas, Christian Gibb for helping with my finance, and Dania Flaverney, the best salesman I know. Sincerely, Tina M. Navale More

Overall Experience and Customer Service is Great! The salesmen were very diligent on making sure everyone..on the lot, in the lounge, or in the lobby..if you were there, they were going to make sure y The salesmen were very diligent on making sure everyone..on the lot, in the lounge, or in the lobby..if you were there, they were going to make sure you were being helped. They seem to have great team work and communication most times. Where they dropped the ball a little was with struggle of juggling many tasks during busy day with many customers. Just saw room for growth in the area of learning how to work smarter and prioritize tasks so that customer feels they are being treated as professionally and respectfully as possible. I gave them a break because it was a Friday and Saturday that I did business with them and the weather was nice so many customers was to be expected. What I did not appreciate was such long wait that seemed to be more from staff being overwhelmed by amount of tasks rather than normal processes. As a new customer, I didn't know of who may be new and just learning the ropes which can also make business not run as smoothly. Overall, I would say they have great customer service. The guys explained thoroughly any questions asked. The salesmen were not pushy and presented themselves as honest and genuine. The salesman, Dania, that helped me with my purchase has great smile and great customer service. He went above and beyond to help me find car of my liking. He also took me to their off site location to look at other vehicles in the process. I highly recommend Neuwirth Motors and I would do business with them again. There are at least two others that I'd like to acknowledge but can't remember their names. One, I believe, is AJ..younger white male in business dept. The other is coworker of Dania who came to offer his assistance while Dania was finishing up with another customer. More