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Hendrick Chrysler Dodge Jeep RAM Hoover - Service Center

Birmingham, AL

4.8
988 Reviews

988 Reviews of Hendrick Chrysler Dodge Jeep RAM Hoover - Service Center

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March 14, 2024

Chris Sloan is an amazing service advisor and always takes really good care of me and my Jeep. More

by Hiu234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sloan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear Chris delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 13, 2024

Can’t say enough good things about the Service department thanks to Christian Smith. He did an excellent job taking care of me and my Ram. He was very knowledgeable, friendly, and always very attentive to my More

by Btm0026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Smith
Mar 19, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

Btm0026, thank you for your kind review; we are happy to pass along your comments to Christian and the team here at Hendrick Chrysler Dodge Jeep RAM!

March 13, 2024

Christian Smith was super helpful during our visit. He’s very knowledgeable, kind, and very friendly. Definitely an amazing working and makes us want to come back for our easy experience. More

by deannabwaters5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Smith
Mar 19, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear Christian delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 13, 2024

Emily was super helpful and friendly. She answered all my questions. If she didn’t know the answer, she took the time to research, and find the answer. Highly recommend!!! More

by Bfolmar76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear Emily delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 12, 2024

Alan Caldwell and the people at Jeep took great care of me when I had transmission problems with my jeep. They are wonderful to work with. Highly recommend;) More

by leeleeswann1968
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

Leeleeswann1968, we're glad you had such a wonderful experience with us! Thank you so much for the positive review!

March 12, 2024

Emily was a fantastic help in communicating my vehicle’s problems and arranging repairs!! Thanks for all the help!! More

by B. Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear Emily delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 12, 2024

Emily is an amazing person, she is very knowledgeable and dedicated to what she does! Thanks for all you do! More

by sweeter.loons-0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear Emily delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 29, 2024

Aaron was great, professional and courteous. Extremely attentive. Couldn’t ask for better customer service! More

by lilatkins6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Shrewsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

Lilatkins6, your satisfaction is our top priority. Thank you so much again for your feedback! We hope you have a great day!

February 29, 2024

Exceptional experience from the Service Department! Aaron Shrewsbury was extremely attentive and kept me updated through the whole process. Super positive and made everything stress free. Very pleased More

by HNS0816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Shrewsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for the great review!

February 29, 2024

Aaron Shrewsbury has done an amazing job at making me feel like a valued customer of Hendrick! Need a quick fix, he’s your man. Need to get a simple tire change, he’s your man. Need to know every little More

by John D.
Recommend Dealer
Yes
Employees Worked With
Aaron Shrewsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Hendrick Chrysler Dodge Jeep RAM responded

John D., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Dodge Jeep RAM.

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