Hendrick Subaru

I live in Tuscaloosa and it’s worth the drive for service. They are prompt and keep me informed in advance! service. They are prompt and keep me informed in advance! More

Zach is hands down the best service advisor I’ve worked with. He’s professional, honest, and takes the time to explain everything clearly. I always feel confident bringing my car in when Zach is handling t with. He’s professional, honest, and takes the time to explain everything clearly. I always feel confident bringing my car in when Zach is handling things. Subaru is lucky to have him! More

Zach sets the bar high. He’s quick to respond, incredibly knowledgeable, and genuinely cares about the customer experience. He even remembered my name and car from a previou He’s quick to respond, incredibly knowledgeable, and genuinely cares about the customer experience. He even remembered my name and car from a previous visit! That personal touch makes all the difference. More

Zach made my recent service visit a breeze. He greeted me with a smile, explained what would be done, and gave me updates throughout the day. Everything was done on time and within budget. Coul He greeted me with a smile, explained what would be done, and gave me updates throughout the day. Everything was done on time and within budget. Couldn’t ask for better service! More

Zach doesn’t just do his job—he excels at it. He followed up after my service to make sure everything was running smoothly and even remembered a small concern I had from my last visit. His attent He followed up after my service to make sure everything was running smoothly and even remembered a small concern I had from my last visit. His attention to detail is outstanding! More

Zach is the reason I keep coming back. He’s upfront about costs, timelines, and what’s necessary versus optional. I always feel like he has my best interest in mind, which is invaluable wh He’s upfront about costs, timelines, and what’s necessary versus optional. I always feel like he has my best interest in mind, which is invaluable when it comes to car maintenance. More

Zach made my service appointment stress-free from start to finish. He checked me in quickly, answered all my questions, and had me back on the road in no time. It’s rare to find someone so efficient and pe to finish. He checked me in quickly, answered all my questions, and had me back on the road in no time. It’s rare to find someone so efficient and personable! More

Every time I bring my Outback in, I ask for Zach. He’s courteous, knowledgeable, and always keeps me informed. No upselling or pressure—just honest advice and great customer service. Highly recommend He’s courteous, knowledgeable, and always keeps me informed. No upselling or pressure—just honest advice and great customer service. Highly recommend! More

Zach was fantastic to work with. He explained everything clearly and didn’t mind when I had a few extra questions. I left the dealership feeling confident and cared for. If you’re go He explained everything clearly and didn’t mind when I had a few extra questions. I left the dealership feeling confident and cared for. If you’re going to Subaru, ask for Zach—you won’t regret it! More

Awesome turnaround time, Erik gave me a loaner and had my car done same day for me instead! car done same day for me instead! More