Hendrick Toyota Concord
Concord, NC
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It took way to long to process the transaction. With the notice the dealership had to complete ALL of the requirements, we should not have been there another 2 hours to purchase our vehicle. The ve With the notice the dealership had to complete ALL of the requirements, we should not have been there another 2 hours to purchase our vehicle. The vehicle should have been cleaned and any of the financial information they needed could have been retrieved prior to going to the dealership AND, the vehicle DID NOT have a full tank of gas when purchased. More
They got ma a great deal on a hard to find RAV4 plug in hybrid and have done very good service for me in the year I have owner the car, I highly recommend this dealer for Toyota vehicles. hybrid and have done very good service for me in the year I have owner the car, I highly recommend this dealer for Toyota vehicles. More
From start to finish, phone call to set up service and arriving to my appointment everything was quick and easy, and the staff were very professional. Upon my arrival I was greeted immediately and done wi arriving to my appointment everything was quick and easy, and the staff were very professional. Upon my arrival I was greeted immediately and done within the hour. Definitely recommend More
My car is less than two years old with very low mileage. On two occasions, recently including last week (when the overnight low was in 50s), my car would not start. Jumping it got it running right away. On two occasions, recently including last week (when the overnight low was in 50s), my car would not start. Jumping it got it running right away. On my service call yesterday, I brought the battery to their attention. They said the battery was fine. There is something going on here that they failed to diagnose. I’m left with feeling that they are cutting corners to avoid a warranty repair. More
Hendricks service center staff always listen and go the extra mile to assist us with our vehicles. I appreciate the videos from the technicians showing us what they are doing and what needs to be done. extra mile to assist us with our vehicles. I appreciate the videos from the technicians showing us what they are doing and what needs to be done. More
Very happy with Aaron and the rest of the service staff on my recent visit to Hendrick. His communication was thorough and easy to understand. I will be back for future needs. on my recent visit to Hendrick. His communication was thorough and easy to understand. I will be back for future needs. More
Great staff at Hendrick Toyota! My sales person, Austin, did a great job! He was friendly, knowledgeable & made a long process in purchase, enjoyable! Tom, who serviced the credit p My sales person, Austin, did a great job! He was friendly, knowledgeable & made a long process in purchase, enjoyable! Tom, who serviced the credit part of my purchase was also friendly, thorough in explaining all details of the loan & again made it an enjoyable experience!! These 2 employees are an asset to Hendrick Toyota of Concord! P Walsh More




