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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.8
1,276 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,276 reviews

February 20, 2026

Woody and Trent had my car in and out quickly. I have bought three cars from Hendrick because of Woody in the service department More

by JanieR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent , Woody Woods
Report | Print
February 13, 2026

They kept me very informed along the way for my service work. Abdallah stayed in contact with me the whole time my car was in the shop. More

by ncsuzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abadi Almasri
Report | Print
Feb 16, 2026 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 13, 2026

I have be coming to Toyota Concord for 19 yrs They have always taken good care of me. More

by Pinksand819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Slater
Report | Print
Feb 16, 2026 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 12, 2026

Lao Meyer was very helpful and respectful. Service Manager Rick McKenzie is also great. Very friendly place. More

by liesaynorath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lao Meyer, Woody Woods, Rick McKenzie
Report | Print
Feb 15, 2026 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 11, 2026

Everything went right, from scheduling the appointment to the timeliness of completing the work. Completely satisfied. More

by ncdickflynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Enix
Report | Print
Feb 14, 2026 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 10, 2026

Great experience here at Hendrick Toyota Concord, Andrew did a great job! Definitely would recommend! More

by wdruschel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Macias
Report | Print
Feb 13, 2026 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Andrew Macias at Hendrick Toyota Concord. We appreciate the recommendation and look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

February 08, 2026

Joshua Matzdorf was easy to communicate with, quick, and really helpful with the questions I had. More

by phatvuong951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Matzdorf
Report | Print
Feb 11, 2026 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 06, 2026

Justin was very helpful, respectful, and friendly. Terrific service representative! Couldn't have asked for better service. Definitely rate above ten! More

by HDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dreyer
Report | Print
Feb 11, 2026 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 05, 2026

Very pleased with the car buying experience! Jonatan was great to work with and provided great customer service! More

by carp824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonatan, Matthew Kaiser
Report | Print
Feb 07, 2026 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Jonatan Figueroa at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

February 05, 2026

I was in and out in less than an hour. The routine service was completed to my satisfaction. More

by rmackenroth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Crisci
Report | Print
Feb 07, 2026 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

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