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Henry Brown Buick GMC
Gilbert, AZ
1,652 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,652 reviews
November 07, 2025
Great service Good communication Easy and fast paperwork Showed me how to use all the controls paperwork Showed me how to use all the controls More
by sdondo
Verified Customer
November 07, 2025
I never had a bad experience with Rickie B. He was always right on time for everything that needs to be done. He was always right on time for everything that needs to be done. More
by glindafn
November 07, 2025
I didn’t pick up the truck the night of the deal, so they could finish detailing it. I picked it up the next day and the truck was not cleaned. This was the first truck off a lot that I have bought that did could finish detailing it. I picked it up the next day and the truck was not cleaned. This was the first truck off a lot that I have bought that did not get detailed before, and was not filled up with a tank of gas. It was very suspicious, that the deal I signed and the deal that was brought into finance was different. Maybe it was a mistake, or maybe it wasn’t. Either way, I’m glad I read through the numbers before signing. The dealer add one that we negotiated off, somehow found their way back on in the finance room. More
by ryanringle
November 05, 2025
Henry Brown dealership is one of the best dealership in Maricops County. Everyone I've ever met has been very professional and helpful. Maricops County. Everyone I've ever met has been very professional and helpful. More
by ubettchya
November 04, 2025
Excellent dealership! Rigo is outstanding — we’ve been working with him for the past 5–6 years, and he consistently provides exceptional service. He’s always helpful, prof Rigo is outstanding — we’ve been working with him for the past 5–6 years, and he consistently provides exceptional service. He’s always helpful, professional, and makes the car-buying process smooth and hassle-free. More
by tawniejensen
November 04, 2025
I’ve worked with Joel before, and he’s always been one of the best I’ve ever talked to. Super honest, patient, and actually listens to what you need instead of trying to push something on you. Made the whole the best I’ve ever talked to. Super honest, patient, and actually listens to what you need instead of trying to push something on you. Made the whole process smooth and stress-free again. Highly recommend working with him! More
by dantesalkind
Employees Worked With
Joel
November 04, 2025
Always a great experience at Henry Brown with Dwayne Champion he make sure our deal is done right and we understand the new features not our vehicle Champion he make sure our deal is done right and we understand the new features not our vehicle More
by Daniel
November 02, 2025
Had a great experience at this dealership. Rickie was friendly and very knowledgeable about GMCs! He was super helpful and made car buying FUN! Rickie was friendly and very knowledgeable about GMCs! He was super helpful and made car buying FUN! More
by Michellemathews28
October 31, 2025
I've bought several vehicles from Henry Brown each time they do a great job my salesman was great. they do a great job my salesman was great. More
by sbedwellaz
October 29, 2025
Blake Brown was very helpful and knowledgeable in the car business! The dealership was easy and no pressure! I will buy from them again! business! The dealership was easy and no pressure! I will buy from them again! More
by bkbrown65
