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Henry Brown Buick GMC
Gilbert, AZ
1,202 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 05, 2024
Professional and friendly staff, everyone at this place
do all his/her best to make the customer satisfied. I really enjoyed dealing with them.
( Adrienne cross ) is the best I ever met when it comes to
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by Walid Ebrahim
Verified Customer
Verified Customer
May 04, 2024
Overall experience was good.
I was able to be greeted quickly and go through the ordering of my new SUV. My salesperson Jordan was easy to work with and kept me informed along
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by Chris J
Employees Worked With
Jordan Smith
May 02, 2024
I highly recommend Henry Brown for all your vehicle
needs. Joey Muna is an amazing sales professional, Joe White killed it with the financing and Mark Jimenez made sure my new truck was in perfect cond
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by CGEHRMANN4
Verified Customer
Verified Customer
Dealership Inventory (1334 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Home Delivery
- No Contact Transactions
- Instant Financing
- Laptop Computers
- Virtual Appointments
- Authorized Parts Store
- Pet Friendly
- Home Test Drives
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
