Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Henry Brown Buick GMC
Gilbert, AZ
1,652 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at.
When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available.
Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth.
The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,652 reviews
October 24, 2025
This is the fourth purchase for me at Henry Brown. Knowledgeable and professional sales. Always great service with Heidi. Nice to have the same service manager for 15 years. Knowledgeable and professional sales. Always great service with Heidi. Nice to have the same service manager for 15 years. More
by clarkgarden
Verified Customer
October 23, 2025
Tom was so easy to work with. Has a great personality. No pressure. Went to work to find us the vehicle we were interested in. Great follow up. Stood by his word (got us a part as Has a great personality. No pressure. Went to work to find us the vehicle we were interested in. Great follow up. Stood by his word (got us a part as promised). I would refer family and friends to him without any hesitation. More
by Dennis
October 22, 2025
The entire experience was seamless from walking in the door, discussing my options with Nick Tracey and Ben Brown, to finance. It was quick, painless, and surprisingly stress free. The service is undeniab door, discussing my options with Nick Tracey and Ben Brown, to finance. It was quick, painless, and surprisingly stress free. The service is undeniably excellent. The automobile is my favorite car I have ever owned. More
by KATHERINEH
October 21, 2025
Excellent team excellent dealership special shout out to Tim Tracy, HARRIGAN, Waggy, Jeff Stone for their excellence Tim Tracy, HARRIGAN, Waggy, Jeff Stone for their excellence More
by shiannandjohncollins
Employees Worked With
Other Employees :
Jeff Stone Finance 5 Star and Tim Tracey 5 Star
October 21, 2025
Tim Tracey was excellent as usual. He was professional helpful and did all the work to make this happen in conjunction with his other team players Waggy and Jeff Stone. Thanks very muc He was professional helpful and did all the work to make this happen in conjunction with his other team players Waggy and Jeff Stone. Thanks very much to this team. More
by shiannandjohncollins
Employees Worked With
Other Employees :
Jeff Stone 5 Star
October 20, 2025
Quick, professional, friendly and i got exactly what I wanted. Butch was incredibly knowledgeable. I give Henry Brown five stars and would recommend them to anyone! wanted. Butch was incredibly knowledgeable. I give Henry Brown five stars and would recommend them to anyone! More
by JEFFSTONE90
Employees Worked With
October 19, 2025
My husband and I only went to look atca truck on a Saturday. No plans buying a truck at all. At the end of thecday we had a knew truck. The flow of everything was very easy, not stressful and Saturday. No plans buying a truck at all. At the end of thecday we had a knew truck. The flow of everything was very easy, not stressful and comfortable I was overwhelmed and overjoyed how well it all happened Thank you Ricky and Herny Brown. More
by tazcavey
October 19, 2025
Henry Brown GMC is the best! Blake Brown is the best there is! Thank you! Blake Brown is the best there is! Thank you! More
by jriggs.rci
October 19, 2025
Great Dealership, outstanding service and a huge selection of used trucks with low mileage. All used trucks look brand new and have been well taken care of selection of used trucks with low mileage. All used trucks look brand new and have been well taken care of More
by websterbell72
October 18, 2025
Tim Tracey and his staff are very professional. I would recommend this Dealership to anyone looking for a vehicle I would recommend this Dealership to anyone looking for a vehicle More
by JJMORGANAZ
