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Henry Brown Buick GMC

Gilbert, AZ

Overview
Employees
Reviews
Vehicles
4.8
1,652 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 1,652 reviews

September 29, 2025

Jordan was super helpful and informative with the order and delivery. I would definitely work with Jordan again. More

by cwilson500
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

Henry Brown Buick GMC responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 28, 2025

Nick was very professional and efficient. Best vehicle purchase experience ever! I’ll buy my next one at Henry Brown. More

by J.R.ABEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wagner Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cavalliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2025 -

Henry Brown Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 27, 2025

Jordan S. went above and beyond. Anything I threw at him, he went all-in to make happen. Very attentive, very professional--he's one you want to do business wi More

by Linda V.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2025 -

Henry Brown Buick GMC responded

Thanks for your feedback on your recent visit to Henry Brown Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 26, 2025

Great experience. No pressure, easy negotiations and very fast and smooth buying process. This is my second truck from HB and I’ll be back! More

by austgeor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Butch Shearer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Tracey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2025 -

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 26, 2025

Plenty of inventory and found exactly what I wanted without the hassle. They also gave me descent money on my trade. More

by cwkees
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Holtzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2025 -

Henry Brown Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 23, 2025

Great experience. I really appreciate Blake and everyone there. The parts department was awesome as well. More

by JONLOVELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2025 -

Henry Brown Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 21, 2025

Joey was attentive and worked with use as we looked at used trucks first. We found a 2025 GMC that met our needs. Joey also assisted us to set up the app and computer inside the cab. More

by sue.kirchhof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Muna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2025 -

Henry Brown Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Sep 21, 2025 -

Henry Brown Buick GMC responded

Thank you for your wonderful review, Sue! We appreciate your kind words about Joey's attentiveness and support during your search for a vehicle. We're thrilled to hear that you found the perfect 2025 GMC that meets your needs. If you ever need further assistance or have questions about the app and computer features, please don't hesitate to reach out. We look forward to seeing you again at Henry Brown Buick GMC! Sincerely, The Team at Henry Brown Buick GMC

September 20, 2025

Both Nick and Jose were very helpful in my car buying process! Would definitely recommend them to a friend! More

by JTPARKER418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Cavalliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2025 -

Henry Brown Buick GMC responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 19, 2025

Henry is an honest person He help you any way he can, you can trust Henry. More

by cmoore25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Brown
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Sep 20, 2025 -

Henry Brown Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 18, 2025

Very accommodating, great pricing and service right out of the gate. They came highly recommended and I can see why. More

by DRANDALL9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2025 -

Henry Brown Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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