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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,243 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,243 reviews

June 29, 2022

Jack was very patient with me as I took awhile to figure out which path to take after my lease was going to end. He did a great job laying out my options for what to do next. I never felt any pressure and w More

by Mike B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Aboutayoun
Jun 30, 2022 -

Herb Chambers BMW of Sudbury responded

Hi Mike! Thanks for the five-star review! We're honored to hear how Jack could assist you during your visit with us and we hope to see you back at Herb Chambers BMW of Sudbury for all of your future automotive needs!

June 29, 2022

Jack O’Donovan is professional, knowledgeable and reliable. He took the time to answer my many questions and requests promptly and with a smile. I started looking for a car early on and this has been More

by Stefan.77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Armstrong
Jun 29, 2022 -

Herb Chambers BMW of Sudbury responded

Thanks for the five stars, Stefan! We're happy to hear that Jack could assist you during your visit with us and we hope to see you back! -Herb Chambers BMW of Sudbury

June 27, 2022

Always lived near here and finally went to buy a car. Amazing people and the building is very nice. More

by Mrod22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Aboutayoun
Jun 29, 2022 -

Herb Chambers BMW of Sudbury responded

Thanks for the five stars! We hope to see you back here at Herb Chambers BMW of Sudbury for all of your future auto needs!

June 26, 2022

Almir did a great job of overseeing the changing of my run flat tire on an emergency basis. More

by Alance1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Almir Jonuz
Jun 28, 2022 -

Herb Chambers BMW of Sudbury responded

This is so great to hear! Thank you for leaving Almir and Herb Chambers BMW of Sudbury your awesome five-star review!

June 25, 2022

Terrible service. Guaranteed a loaner two weeks in advance. Called the morning of my appt to say I would be 30 min late. Was told that my loaner wasn’t guaranteed anym More

by Heidip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Kramer
Jun 27, 2022 -

Herb Chambers BMW of Sudbury responded

Hi Heidi, thank you for taking the time to share your recent experience. We're sorry we did not provide you with a better service visit, we and we will reach out to see if there's anything we can do to earn back your trust. Thank You for bringing this to my attention, We will address the process breakdown as well. Thanks, Pranav Gill - General Manager - pgill@herbchambers.com

June 24, 2022

Excellent sales and finance staff. Disappointed that car was not ready at delivery. Roof racks were not on and scratch was not properly fixed and is still not properly fixed. More

by vvoloka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darwin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenzie Ditomassi
Jun 25, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for posting this review. We appreciate your note and regret learning about the unresolved issues. Please reach out at your earliest convenience to arrange the next steps to get this taken care of. Thank you, Pranav Gill - General Manager - pgill@herbchambers.com

June 23, 2022

Easy to book, efficient handling once I was there, and thorough answers to my questions. Very well done. More

by william.davis
Recommend Dealer
Yes
Employees Worked With
John Majeika
Jun 23, 2022 -

Herb Chambers BMW of Sudbury responded

Thanks for the five stars, William! We're happy to hear that your visit with a positive one and we hope to see you back at Herb Chambers BMW of Sudbury for all of your future automotive needs!

June 23, 2022

Elmin Jonuz was there for me every step of the way! I couldn’t be happier with the service provided and the service manager’s knowledge of the cars themselves. Last week I was here to get service on my More

by Hana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmin Jonuz
Jun 23, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the five-star review, Hana! We're happy to hear that Elmin could assist you during your visit with us and we hope to see you back here at Herb Chambers BMW of Sudbury for any and all of your future automotive needs.

June 23, 2022

Bought a 2022 x3 , the salesman Henry Ding was very nice and not pushy at all , answered all my question and kept me informed when it was ready . Also was very impressed with the financial manager MacKenzie More

by Latimer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Ding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dipesh Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenzie Ditomassi
Jun 23, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback about your recent experience with the Herb Chambers BMW of Sudbury team! We appreciate your business and hope you enjoy your beautiful new X3!

June 21, 2022

Extraordinary attention to my car during service. Clear detailed communication. Car back to optimal condition. More

by HK
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service technicians, William Kramer
Jun 21, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for trusting Herb Chambers BMW of Sudbury with your vehicle! We appreciate your positive feedback and hope we have the opportunity to serve you again in the future!

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