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Herb Chambers Chevrolet of Danvers
Danvers, MA
518 Reviews
THE HERB CHAMBERS ADVANTAGE
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vacuum with every service
Experience
-Complimentary Loaners, Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 518 reviews
November 19, 2025
Good service Took my car on time Called me when the car was completed. Checked all the gauges and other items needed Also did a tech update that was due Thank you car was completed. Checked all the gauges and other items needed Also did a tech update that was due Thank you More
by donnaromeo
Employees Worked With
Erio
November 11, 2025
Working with Kevin was an absolute pleasure. He was so helpful and knowledgeable. Experience was so easy! He was so helpful and knowledgeable. Experience was so easy! More
by Lianagarofalo
November 06, 2025
Scott is the best he had me in and out very quickly. I also got a great video of my entire truck I also got a great video of my entire truck More
by cg120bos
Employees Worked With
October 19, 2025
Every single person we dealt with was totally professional easy to talk with constantly offering drinks to us both totally fantastic experience Thank you all can’t wait to pick vehicle professional easy to talk with constantly offering drinks to us both totally fantastic experience Thank you all can’t wait to pick vehicle More
by gmf77
October 19, 2025
Great experience from start to finish! The salesman was knowledgeable, friendly, and made the whole process smooth and stress-free. Highly recommend! The salesman was knowledgeable, friendly, and made the whole process smooth and stress-free. Highly recommend! More
by Turbofox519
Employees Worked With
Steve Munro
October 13, 2025
We have nothing but good things to say about this dealership especially Erio in the Service Dept always a positive experience and very professional!! dealership especially Erio in the Service Dept always a positive experience and very professional!! More
by pietrinastaples
October 09, 2025
There were positives and negatives. On the positives: 1. Good initial responses 2. Initial visit was welcoming 3. Consistent follow-up and personal engagement Areas of improveme On the positives: 1. Good initial responses 2. Initial visit was welcoming 3. Consistent follow-up and personal engagement Areas of improvement: Efficiency and Effectiveness 1. Did not keep the time promised for the car on day of delivery 2. Friendly but not focused on the right things when we met 3. Had no clue on the $50 rebate for test drive and needed many follow-ups 4. Did not have the battery charger when I left 5. Did not follow-up on the charger even when I called 6. Did not ask / take all paperwork at signing 7. Hard to know who you are talking to via multiple formats The dealership is decent but has a way to go to be efficient and build a strong credibility with its customers. More
by ptilak
Employees Worked With
September 25, 2025
Joe was very helpful and knowledgeable. Excellent customer service. Would not shop anywhere else for a Chevy vehicle Excellent customer service. Would not shop anywhere else for a Chevy vehicle More
by Kfritz14
September 17, 2025
Michael Anagnos is one of the most polite and professional individuals that I have ever met or worked with in the car service industry. I have the utmost respect for this gentleman and he has ear professional individuals that I have ever met or worked with in the car service industry. I have the utmost respect for this gentleman and he has earned my trust and loyalty as customer for life. More
by bigmanwon
Employees Worked With
Michael Anagnos
