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Herb Chambers Collision Center of Danvers - Service Center

Danvers, MA

4.8
231 Reviews

231 Reviews of Herb Chambers Collision Center of Danvers - Service Center

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July 09, 2014

Service is excellent! Scott Lyons and his team are the best in the business. Our recent service was an emergency situation and was taken care of quickly and efficiently. Th More

by georgekaralias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyons
Jul 10, 2014 -

Herb Chambers Chevrolet of Danvers responded

Thank you, George, for this wonderful feedback! I'm so pleased you enjoyed your experience with us. Scott's ability to connect with customers, product knowledge, and friendly personality make him such an asset to our team. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Jim Klimas General Manager

June 29, 2014

Service after flat tire Hi! Greg has had many opportunities to get to know me. My Chevrolet Cruze 2011 has had several issues in the last six months. He's worked with me More

by pdemers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 30, 2014 -

Herb Chambers Chevrolet of Danvers responded

Thank you so much for this kind review! Our team works very hard to ensure our guests are completely satisfied with their service experience. I’m so pleased to hear Greg was able to assist you with your Cruze. If you have any questions, please don't hesitate to reach out to us. Thank you again and we look forward to serving your automotive needs for many more years to come! Kind Regards, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

June 12, 2014

No better service anywhere I have been dealing with the same crew in service for at least 10 yrs.There is no better in the industry.I am not the easiest person to deal with,but More

by brobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyons,Bill Recco
Jun 12, 2014 -

Herb Chambers Chevrolet of Danvers responded

Thank you so much for your five-star review! Our team here at Herb Chambers Chevrolet of Danvers strives to provide an attentive and enjoyable environment, making both the new car buying and service experience enjoyable. We value your wonderful recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

June 08, 2014

Quality Service June 5, 2014 I had brought my 2007 Monte Carlo SS in for service for an inspection sticker, LOF, rotate & balance tires. During the maintenance check More

by rondomcss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyon/Service Dept.
Jun 09, 2014 -

Herb Chambers Chevrolet of Danvers responded

Thank you, Ron! It's wonderful to hear from such a satisfied customer! We’re fortunate to have a fantastic team here at Herb Chambers Chevrolet who continuously excel in providing our guests with top-notch customer service. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

June 03, 2014

fantastic service John was very professional. He got my car in and out in a reasonable time frame. He called right after the car was done to let me know. When I got the More

by lianneSantos
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Tammaro
Jun 04, 2014 -

Herb Chambers Chevrolet of Danvers responded

Thank you, Lianne, for taking the time to post such great comments about your experience with John here at Herb Chambers Chevrolet of Danvers. We value your business and look forward to serving all of your automotive needs for many more years to come! Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

May 19, 2014

Service in a pinch We have 3 cars. All three decided it was time for service! If not for Scott and his help, we'd be riding our bikes. Thanks! More

by georgekaralias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyons
May 19, 2014 -

Herb Chambers Chevrolet of Danvers responded

Thank you so much for taking the time to write this kind recommendation. I'm so happy that your experiences at our dealership exceeded your expectations. Scott is a model member of our team, and he will be so grateful to hear such kind words. We truly value your business and should you or your family need anything at all, please don't hesitate to reach out! Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

April 24, 2014

Please don't go here I brought my chevy cobalt there after it was recalled to be repaired. The employes were extremely helpful at first. It took them nearly a month to fix More

by Jh06cc2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walter Pollock
April 11, 2014

Great service as usual I brought my wife's Chevrolet Tahoe Z71 to Herb Chambers Chevrolet in Danvers for service on April 07,2014. As usual, Scott Lyon was very friendly and More

by Levi62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyon and Kevin McCaul
Apr 11, 2014 -

Herb Chambers Chevrolet of Danvers responded

Thank you for taking the time to leave this positive feedback for us here at Herb Chambers Chevrolet of Danvers! I'm so pleased to hear that your interaction with Scott and Kevin had such excellent results. We strive to provide this level of service to each and every guest at our dealership. Thank you for your business and we look forward to being able to assist you again in the future! Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

March 21, 2014

The service engine soon light came on in my 2005 Chevrolet Z71 Pickup on Wednesday night. Thursday morning I took my truck over to the dealership. I told Scott Lyon my service advisor what was goin More

by Levi62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyon and Kevin McCaul
Mar 24, 2014 -

Herb Chambers Chevrolet of Danvers responded

Thank you so much for taking the time to share your this kind feedback. I'm so pleased to hear that Scott and Kevin have proudly represented this dealership and provided you with such great service. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

March 21, 2014

Amazing service, they always treat me first class, I can only say good things about every single person that works at Herb Chambers Chevrolet dealership in Danvers, MA especially Service Consultant Scott Ly More

by EdinMujcin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lyon
Mar 24, 2014 -

Herb Chambers Chevrolet of Danvers responded

Thank you for taking the time to share your kind words. We take great pride in surpassing any and all expectations you might have when purchasing or servicing your vehicle. I'm so pleased to hear that Scott has proudly represented this dealership and provided you with such great service. We appreciate your terrific recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Jim Klimas General Manager Herb Chambers Chevrolet of Danvers

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