Herb Chambers Collision Center of Danvers - Service Center
Danvers, MA
231 Reviews of Herb Chambers Collision Center of Danvers - Service Center
Service is excellent! Scott Lyons and his team are the best in the business. Our recent service was an emergency situation and was taken care of quickly and efficiently. Th Scott Lyons and his team are the best in the business. Our recent service was an emergency situation and was taken care of quickly and efficiently. Thank you! More
Service after flat tire Hi! Greg has had many opportunities to get to know me. My Chevrolet Cruze 2011 has had several issues in the last six months. He's worked with me Hi! Greg has had many opportunities to get to know me. My Chevrolet Cruze 2011 has had several issues in the last six months. He's worked with me tirelessly. I have been very frustrated about the problems I have had. This last issue was very simple; a flat tire that needed to be repaired. He told me to come in and within a very short amount of time the tire was fixed and I was on my way again. Thank you for the service. Pat Demers More
No better service anywhere I have been dealing with the same crew in service for at least 10 yrs.There is no better in the industry.I am not the easiest person to deal with,but I have been dealing with the same crew in service for at least 10 yrs.There is no better in the industry.I am not the easiest person to deal with,but Scott and Bill always go way above and beyond.Its nice when you can go into a dealership,and know that you will be taken care of.Also don't want to leave out sales staff.Kevin Fitspatrick has always been a great guy to deal with.Thanks Herb for keeping these guys around. Scott More
Quality Service June 5, 2014 I had brought my 2007 Monte Carlo SS in for service for an inspection sticker, LOF, rotate & balance tires. During the maintenance check June 5, 2014 I had brought my 2007 Monte Carlo SS in for service for an inspection sticker, LOF, rotate & balance tires. During the maintenance check my vehicle needed front brakes 9 pads & rotors ) as the brakes were well worn. I had the service work always done on my car at this location; which is also where I purchased the car. The service dept. is as always very professional and knowledgeable with their interactions with customers and Scott Lyons and the service dept. certainly go beyond the extra mile to do top quality work which I have always experienced while at this dealership. My car is now operating correctly and safely and I do recommend Herb Chambers Chevy for all of their honest, reliable work they do. No issues at all-I am very satisfied with the entire service dept. leaded by Scott Lyon. Thank you. Ron Pease More
fantastic service John was very professional. He got my car in and out in a reasonable time frame. He called right after the car was done to let me know. When I got the John was very professional. He got my car in and out in a reasonable time frame. He called right after the car was done to let me know. When I got there he greeted me and said I was all set. More
Service in a pinch We have 3 cars. All three decided it was time for service! If not for Scott and his help, we'd be riding our bikes. Thanks! We have 3 cars. All three decided it was time for service! If not for Scott and his help, we'd be riding our bikes. Thanks! More
Please don't go here I brought my chevy cobalt there after it was recalled to be repaired. The employes were extremely helpful at first. It took them nearly a month to fix I brought my chevy cobalt there after it was recalled to be repaired. The employes were extremely helpful at first. It took them nearly a month to fix, which was fine considering they went out of their way to give me a complimentary rental car. However when I went to pick my car up, the car had multiple scratches on it (20+) and the windshield had a crack about 16" long on it. When brought to their attention, they simply said "it was already there." Very disappointed in the service and willingness to help, especially at such a reputable and well trusted dealership. More
Great service as usual I brought my wife's Chevrolet Tahoe Z71 to Herb Chambers Chevrolet in Danvers for service on April 07,2014. As usual, Scott Lyon was very friendly and I brought my wife's Chevrolet Tahoe Z71 to Herb Chambers Chevrolet in Danvers for service on April 07,2014. As usual, Scott Lyon was very friendly and professional at all times. Scott called for Kevin McCaul to come up to the service desk to get an idea what problems I was having with my vehicle. Kevin checked out the vehicle and found out two window regulators needed to be replaced, clean right front directional assembly & replace bulbs, and blow out sunroof drains. The vehicle was repaired and ready for me to pick up in a timely manner as usual. Scott and Kevin take there jobs very seriously and I will continue to have my vehicle serviced there. I would highly recommend this Herb Chambers Chevrolet of Danvers service center. Both Scott and Kevin act professionally and friendly every time I have been to the service center. Great Job Scott & Kevin Thank you for a job well done. Keep up the Great Work!!!!! More
The service engine soon light came on in my 2005 Chevrolet Z71 Pickup on Wednesday night. Thursday morning I took my truck over to the dealership. I told Scott Lyon my service advisor what was goin Chevrolet Z71 Pickup on Wednesday night. Thursday morning I took my truck over to the dealership. I told Scott Lyon my service advisor what was going on with my vehicle. Once again Kevin McCaul worked on my vehicle. Kevin was able to find the problem. It was a faulty solenoid. My truck was repaired and I was on my way in a couple of hours. The experience with Scott and Kevin was exceptional as usual. Scott and Kevin are always smiling and professional every time I have been to this dealership. I would definitely recommend Herb Chambers Chevrolet of Danvers. Awesome Service Dept. Thanks Again Scott and Kevin Great Job !!!!! More
Amazing service, they always treat me first class, I can only say good things about every single person that works at Herb Chambers Chevrolet dealership in Danvers, MA especially Service Consultant Scott Ly only say good things about every single person that works at Herb Chambers Chevrolet dealership in Danvers, MA especially Service Consultant Scott Lyon, he always goes above and beyond to make sure I get the quickest possible solution to all my questions and problems. Great job!! More