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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.8
1,394 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,394 reviews

June 06, 2024

Exceptional service. Have bought multiple cars here and would highly recommend. From sales to financial department, as well as service, all make for a very positive welco More

by moega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yourself Youssef finance manager
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Jun 06, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for your continued support and recommendation! We're delighted to hear that every aspect of your experience at Herb Chambers Ford of Braintree has been positive. Enjoy the ride!

Helpful
June 06, 2024

They did an excellent job service my vehicle, include the requested items and 3 additional recommended maintenance items. All within a 2 hour windows. Great job. More

by glgigon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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Jun 06, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your positive experience! We're glad to hear our team at Herb Chambers Ford of Braintree could efficiently take care of all your service needs. We appreciate the support and look forward to assisting you again!

Helpful
June 05, 2024

My wife and I have been leasing and servicing our Ford Escapes since 2014 at Herb Chambers Ford. We have always received excellent service and Jack Nguyen is no exception. His pleasant professional mann More

by Danofsales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for your continued loyalty since 2014! We're delighted to hear that Jack Nguyen and the team at Herb Chambers Ford of Braintree consistently provide excellent service. We appreciate your kind words about our waiting room amenities, too. Safe travels in your Ford Escape!

Helpful
May 27, 2024

Great to work with , made our purchase easy and fast. Nate was very pleasant and knowledgeable , would definitely buy another car there in the future. More

by Tjojo0914
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Herb Chambers Ford of Braintree responded

Hi T Jojo! We're delighted to hear that Nate made your purchase experience easy and fast at Herb Chambers Ford of Braintree. Thanks for the kind words, and we look forward to assisting you with future car purchases!

Helpful
May 21, 2024

I have been going to Herb Chambers for about ten years now and have always had a pleasant experience. The customer service is top notch and they are always able to work with you. More

by Lau29cole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mena Gad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giselle, Youssef
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May 21, 2024 -

Herb Chambers Ford of Braintree responded

We're grateful for your continued trust in Herb Chambers Ford of Braintree over the years! It's always our goal to provide top-notch customer service. Thanks for sharing your experience with us, and we look forward to serving you again soon!

Helpful
May 18, 2024

Great and friendly service yet again. Took my vehicle in on time, kept me informed throughout, and completed the services to my satisfaction. Thank you once again. More

by Pfitness11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know that you had a great experience with us at Herb Chambers Ford of Braintree! We always aim for timely and informative service. Thanks for your feedback, we appreciate it!

Helpful
May 14, 2024

Went for one year check up, was done in one hour good service great job More

by josephgeso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

Helpful
May 08, 2024

Herb Chambers Ford Braintree is the best dealership. Scott Lewis GM and Jessica in Finance are excellent to deal with and both have great customer service. More

by jv02169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Herb Chambers Ford of Braintree responded

We're so glad to know that you had a positive experience with Scott, Jessica and the rest of our team at Herb Chambers Ford of Braintree. We strive for excellent customer service! Thanks for your review.

Helpful
May 04, 2024

Went in to have the works done on my vehicle and was in and out within 90 minutes. That included a part being changed. Excellent service today! More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Herb Chambers Ford of Braintree responded

Trish, we're glad to know you had a smooth and efficient service experience at Herb Chambers Ford of Braintree. We appreciate your feedback!

Helpful
May 01, 2024

Christopher Baron did an excellent job managing the sale of my Bronco Sport vehicle. He is a polite and patient man. More

by j.quatromoni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Baron - excellent service.
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May 02, 2024 -

Herb Chambers Ford of Braintree responded

J, it's great to know that Christopher provided excellent service during your Bronco Sport purchase at Herb Chambers Ford of Braintree. We appreciate the feedback and we're here if you need anything else!

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