Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.8
1,388 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership
View Awards

75 Granite St

Braintree, MA

02184

Directions

By Type

Showing 1,388 reviews

April 07, 2024

Very professional and knowledgeable everyone I came in contact with was very helpful and explained what needed to be done and the work was completed in a timely manner More

by bomullane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown woman who I paid for the work was very pleasant and was a pleasure to do business with
Report | Print
Apr 08, 2024 -

Herb Chambers Ford of Braintree responded

We're glad to know you had a positive experience with our team at Herb Chambers Ford of Braintree. We always aim for professionalism and timely service, so it's great to see that reflected in your visit!

Helpful
April 06, 2024

Good service today. Fast, gave me a place to do work while I waited, and came back saying to wait on the brakes….honest answer More

by Fordowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Herb Chambers Ford of Braintree responded

Hi! We're glad to know that you had a positive experience at Herb Chambers Ford of Braintree! It's great that our team could provide fast service and an honest assessment. Thanks for the review, we appreciate it!

Helpful
April 06, 2024

All went well With pick up and drop off using valet and work was completed as planned More

by Mlevine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ridings
Report | Print
Apr 08, 2024 -

Herb Chambers Ford of Braintree responded

We're so happy your service experience went as expected! Thank you for being a valued Herb Chambers Ford of Braintree customer!

Helpful
April 04, 2024

I have 2 or 3 Ford dealers near my house but I only trust in herb chambers dealers More

by Wilmar.83b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Report | Print
Apr 04, 2024 -

Herb Chambers Ford of Braintree responded

It means so much to be your go-to automotive resource! Thank you for choosing Herb Chambers Ford of Braintree!

Helpful
April 03, 2024

Excellent service and assistance from Cindy who went out of her way to assist me. My hearing disability isn't a problem with Cindy's assistance. More

by andsand143
Workmanship
Recommend Dealer
Yes
Employees Worked With
Cindy Regimbald
Report | Print
Apr 04, 2024 -

Herb Chambers Ford of Braintree responded

We're so glad to know that Cindy was able to provide you with excellent service at Herb Chambers Ford of Braintree. It's important for us that all our customers feel comfortable and well-assisted. Thanks for the positive review!

Helpful
April 02, 2024

I went in for routine service and waited for my vehicle. Everyone there was extremely pleasant and friendly and gave amazing service! More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know her name , but a woman at the service desk
Report | Print
Apr 03, 2024 -

Herb Chambers Ford of Braintree responded

Karen, we're so glad to know you had a pleasant experience at Herb Chambers Ford of Braintree. We always aim for top-notch service! Thanks for your review and see you next time!

Helpful
March 30, 2024

My go to place for service and sales, everyone is so helpful. Thank you all. More

by Jennifersteen81jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

Helpful
March 30, 2024

Very professional. and informative.Upfront.bout cost.and searched far and wide for parts needed.Very respectable interaction More

by d.breen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Herb Chambers Ford of Braintree responded

Hi D Breen! We're glad to know that our team at Herb Chambers Ford of Braintree was able to assist you professionally and efficiently. We appreciate your kind words about the service provided!

Helpful
March 28, 2024

Great dealership never had any issues there bough two ford trucks there great service thank you Herb More

by Guy Federico 18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Herb Chambers Ford of Braintree responded

Hi Guy! Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers Ford of Braintree! We'll see you next time!

Helpful
March 25, 2024

Scheduling was a breeze on the Ford app. Pull up check in was quick and professional. I opted to leave and pick my vehicle up later. Within two hours it was ready. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Report | Print
Mar 26, 2024 -

Herb Chambers Ford of Braintree responded

Bill, we're glad to know that your experience with us at Herb Chambers Ford of Braintree was efficient and professional. Thanks for choosing our service department!

Helpful
1
2
3
...
139