"Continues to be excellent "
I just completed my second purchase at Herb Chambers Honda in Boston and my experiences here continue to be excellent.
My first purchase was two years ago when I first moved to the state. I needed a good car for a good value quickly because my car would not pass Mass state inspection without a serious overhaul. They were able to walk me through every step of the process and everything went very smoothly.
Now that I have a new, better paying job, I came in for a new vehicle. I loved the Honda Fit I purchased from them two years ago and asked to see their new and used availability for the same car. I took home a 2012 Honda Fit the same day.
When I came in a few days later to finalize the paperwork, I was surprised that they asked how I liked the car. I said it was great and that I was very happy with it. They were happy to hear it but had an offer for me that I couldn't believe! They said they had anther Honda Fit, same color, 3 years newer, still under warranty, with fewer miles, and because I was a loyal customer, they could give it to me for less money than the one I had brought home.
Now that's service!
They did not have to present this offer to me. I was happy with the purchase and had signed the sale agreement. That they did shows me how much they value their customers.
I (of course) took home the 2015 Honda Fit and look forward to many happy driving years with it.
Special recognition goes to Scott Bregnard who worked tirelessly as my salesman to get me the best deal. Keith in finance is a wonderful man and Mike also helped us along the way.
Thank you to Herb Chambers Honda in Boston for a wonderful car buying experience.
"First Car !"
Who can say that purchasing a car is not stressful...ME!
As a first time car buyer and a female I was Extremely nervous to purchase a new car on my own . I thought it would be a lot of back and forth trying to get to a middle ground . I did allot of research and read many delearship reviews, happy to say Herb Chambers did not disappoint.
From the first contact with Phylisha who carefully addressed all my questions before I went to the delearship to Keith, the sales consultant, who did an excellent job verifying that my car would have all the bells and whistles i wanted .Easy as 1 2 3! What made this experience ever better was the service from keith's assistance Matt who explained any missing gaps and just provided me with so much information during my buying process.
I would recommend Herb Honda Chambers of Boston
"Jose Yapul is the best"
- Kimberly Ferreira
I had a great experience at herb chambers, Jose was very nice, and willing to work with me and make sure I understand everything I was doing. This was my first car, and initially I wanted to finance but he convinced me in a great way to lease a newer car for the same amount I would have if I financed a car. I had an amazing experience, and I am in love with my car.