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Herb Chambers Honda of Burlington

Burlington, MA

4.9
2,786 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 2,786 reviews

May 13, 2016

Excellent Service Met all expectations. I'd let people know that Bickford's is just two blocks away. A meal there made the wait that much easier. More

by Odyssey 2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Codner
May 13, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for the wonderful recommendation and for the tip for customers who are waiting. Please let us know if there is anything we can assist you with in the future. Best, Gerry Salois, General Manager

May 12, 2016

Herb Chambers is the best! Came in to lease a new Accord (my 5th here) and was in and out quickly. Both Amjad and the sales manager made its very pleasant experience. There is a More

by bcb70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amjad Aslam
May 13, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! We value our guests' feedback and I know Amjad will appreciate your encouraging words. On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

May 13, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! We value our guests' feedback and I know Amjad will appreciate your encouraging words. On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

May 12, 2016

Pleasant experience! Came in to buy a new car. Was met with a friendly sales representative Amjad who made the whole process of buying the car very pleasant. He never seem More

by AS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amjad Aslam, Gustavo Moitinho, Evan Fotopoulos
May 13, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience with Amjad, Evan and Gustavo. We value our guests' feedback and I know they will appreciate your encouraging words. On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

May 12, 2016

great experience Sergio was fantastic. I Would definitely recommend this dealership to any one wanting to buy a Honda. There was no pressure from the salesman. We to More

by molly love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Sergio is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Gerry Salois, General Manager

May 07, 2016

Intermittent rattle Service personnel was persistent enough to locate the rattle. They really go out of their way to be helpful. This has been my third Honda that I hav More

by LJBiker1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
May 09, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for your feedback on your recent experience with Chris. We take pride in providing exceptional customer service and I'm so happy our service team was able to do exactly that. Thank you and please don't hesitate to reach out if there is anything else we can assist with. Best, Gerry Salois, General Manager

May 06, 2016

Oil change I found the staff to be friendly, knowledgable and extremely friendly. They checked on my other concerns and I was called within 2 hours to pick up m More

by jfr152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

May 05, 2016

No pressure to lease vehicle Do not like to be pressured to buy/lease vehicle. Very happy with salesmanship approach when I walked into dealership. I felt I was given a good deal More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amjad Aslam, Gustavo Moitinho
May 05, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Jeff, for taking the time to write this review. I'm so happy to read that your car-buying experience with Amjad and Gus was such a positive one. One of our primary goals is to give each guest a positive and stress-free experience and it sounds like they were able to deliver exactly that. We appreciate your business and look forward to seeing you again. Best, Gerry Salois, General Manager

May 04, 2016

Bought a pre-owned Honda Civic and I love it I dealt with a wonderful Sales Rep. named Anthony, who made purchasing this car an enjoyable experience. I purchased the first car that Anthony showe More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Costa
May 05, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Karen! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Anthony was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Gerry Salois, General Manager

May 04, 2016

Pleasant, polite, prompt, productive. Excellent, friendly service rep. Answered my questions and followed up on my concerns. Everything I wanted was done in about 70 minutes--very reasonab More

by el viejo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I'm not good at names. No pic of him in above group.
May 05, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to write this review. I'm so happy to read that your experience with our crew was such a positive one! We appreciate your business and look forward to seeing you again. Best, Gerry Salois, General Manager

May 02, 2016

Honda Purchase I recently purchased a 2016 Honda CRV. This is the third car I have purchased at Herb Chambers Honda of Burlington. My sales person was Michael Car More

by PA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carelli
May 02, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for your kind words and for taking the time to share your positive experience with Mike. I'm so glad to know that his efforts made the difference in your CRV buying experience. He is a valuable team member indeed! We thank you for your business and look forward to working with you again in the future. Kind Regards, Gerry Salois, General Manager

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