Herb Chambers Honda of Westborough

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Rick

My Review of Herb Chambers Honda of Westborough:
After looking at cars online, I found a used accord at Herb Chambers that I wanted to buy. The salesperson I was dealing with was helpful and easy to deal with. He explained everything and not having to go back and forth on a price for hours made purchasing the car easier. I did all the financing through them and took my car home the very next day. The process was simple and there was no confusion on what I was getting for the money I was spending.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Rich

My Review of Herb Chambers Honda of Westborough:
I recently brought my car in for a warranty issue. I thought that I would get a hard time by the dealer because I wasn't paying for anything, but quite the opposite. The dvd player was broken in my van, and I am planning a long trip soon with my family. Rich in the service department put my worries at ease. They quickly diagnosed the problem, gave n
me a realistic time when it could be fixed(they had to order a new dvd player), and had my it installed and working within days. An honest assessment, courteous service, and quick service make this the only dealer that I will take my car to. I'm in the market for a new car soon. I've heard good things about their sales department, so that will be my next visit

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Rich Murray

My Review of Herb Chambers Honda of Westborough:
OUT OF MANY DEALERSHIPS THAT I HAVE DEALT WITH IN ABOUT 20 YEARS, HERB CHAMBERS HONDA of Westborough. THEY ACCOMPLISHED EVERYTHING THEY SAID THEY WOULD DO.THE SERVICE REPRESENTATIVE, Rich Murray, WAS ABSOLUTELY OUTSTANDING. HE WAS PROFESSIONAL. HE ANSWERED ALL OF MY QUESTIONS IN A VERY PROFESSIONAL WAY. HE WAS AWESOME. HE DID NOT HESITATE AND TOOK A LOT OF TIME WITH ME. THE SERVICE WAS PERSONALIZED. I BOUGHT MY CAR THERE. I GO BACK BECAUSE OF THE SERVICE DEPARTMENT. I TRAVEL TO HERB CHAMBERS BECAUSE THEIR SERVICE IS SO AWESOME. Rich Murray GETS AN A PLUS AND I HAVE NEVER GIVEN A PLUS GRADES. I AM A TEACHER.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom & richard

My Review of Herb Chambers Honda of Westborough:
WOW is what I have to say about this dealership!

I work in the customer service industry and these guys took customer service to the next level.

Step by step they made the process of buying a new car effortless.

Thank you

Very Satisfied customer

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Dency, Chris Carima; Tom Van Fechtmann, Bob Kimball

My Review of Herb Chambers Honda of Westborough:
I purchased my '07 Pilot at he end of the lease. due to some mis-communication on Honda's side, things were delayed. Once I let the folks at H.C. Honda know they contacted Honda and got the process rolling again. Once the title arrived, I was provided a loaner car while the Pilot was in the shop being readied for delivery. I was quite pleased with how folks communicated the process and helped me, through it as I don't buy cars that often and always forget parts of it that need to be done...

Thanks Guys!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: mark

My Review of Herb Chambers Honda of Westborough:
I just wanted to say how much i love Herb chambers Honda and how much I love my new Accord. This is my new car, Mark my sales man was GREAT!!! I never thought I would be able to get a brand new car and Mark made it possible. Thank you Mark you made my Year

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: rick

My Review of Herb Chambers Honda of Westborough:
a friend of mine recomded this dealership to me after she had a good exsperience there. i met with rick the same sales person which helped her when she bought her honda. she did a great job and found me a great civic. she also helped me with the payment which was hard for me. i was in and out with a new car.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Sweeney

My Review of Herb Chambers Honda of Westborough:
My husband and I went in to purchase a new Honda Accord. We had been to both Bernardi and Boch and felt that they lied to us about prices and trade-ins. Jim was very up-front and honest and we were able to purchase the vehicle we were interested in with no problems at all. We are both very happy with our vehicle and also with the experience at Herb Chambers Honda of Westborough. We will definitely recommend this dealership for service.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Allen

My Review of Herb Chambers Honda of Westborough:
I have been bring all of my honda to this dealer for the last few years. Every time I go it is a good experience. The last time I went I was having a issue with a noise coming from under neath the vehicle. Also the wheel was shaking when I went over 50 mph. As you can imagine this scared me so I brought it in with out a appointment. They told me know to worry and brought my car right in. Turns out is was nothing serious and some snow and ice had gotten stuck in one of the wheel wells. I was in and out in less then 15 minutes. Time is a factor every time I vist and they never waste it.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Norm, Sarah

My Review of Herb Chambers Honda of Westborough:
Norm is by far the best salesperson I have every worked with. I have purchased five hondas now and this was the best experiance I have had to date. His knowledge of the vehicles really helped make our decision. I was unsure at first if I wanted to get the Accord or the cr-v. After some talk he showed me the new crosstour. I love the car and even though it is a new model I feel like the deal I got was more then fair. Also I had spoken with sarah who works in the internet department before coming in. She told me that if I gave them a chance she would make sure I had the best buying experiance I ever had. She was right! Another nice thing was after Norm made the sale he didn't forget about me and took the time to go over the nav system. I think I might have asked him the same three questions at least five times but he took his time to make sure I knew how the vehicle worked. The last time I picked up a car the sales person just handed me the keys and said thanks, Norm went above and beyond.

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