Herb Chambers Kia of Burlington - Service Center

Cesar Arbelaez Every time I have visited the Service dept Cesar has been very friendly while being both fast and knowledgable about both my Sorento and Optima. He go Every time I have visited the Service dept Cesar has been very friendly while being both fast and knowledgable about both my Sorento and Optima. He goes out of his way to make sure everything is done on time and correctly every visit I have been in. Bob G More

SERVICE I did not buy my Kia Soul from Herb Chambers in Burlington but I really wish I did! From Jennifer Nelson the Service Consultant to Jebb the techn I did not buy my Kia Soul from Herb Chambers in Burlington but I really wish I did! From Jennifer Nelson the Service Consultant to Jebb the technician all people I have met, everyone is always professional, friendly and polite. I will not take my Kia to any other place but only to the Herb Chambers Kia in Burlington. Thank you very much. More

great service we own a 2013 Kia bought in new here and we have it serviced here every time .never have we have had a problem at this Kia dealer . service is great we own a 2013 Kia bought in new here and we have it serviced here every time .never have we have had a problem at this Kia dealer . service is great from the Cesar at the desk to the mechanics to all that work there.its comforting to know that they listen to you and do everything to make sure its done right . thank you More

Excellent service I have purchased several cars from Kia Burlington and have now used their servce center several times over the last week and it was excellent. Everyt I have purchased several cars from Kia Burlington and have now used their servce center several times over the last week and it was excellent. Everything was fixed and the prices are very reasonable. I had an issue with one car and needed it fixed quickly. They rushed my in and out in about 30 minutes, and I was able to make my appointments for the afternoon. I would highly recommend them for service! More

Julian Aguirre, amazing service! One June 11, 2014 I purchased a new vehicle (2015 Kia Sorento) from Herb Chambers Kia of Burlington. From my past, I had a horrible experience purchas One June 11, 2014 I purchased a new vehicle (2015 Kia Sorento) from Herb Chambers Kia of Burlington. From my past, I had a horrible experience purchasing a car. I went to get my car fixed and I was interested in looking at new cars. Julian Aguirre was so helpful, he took the time to sit with me, talk about a new car and listen to how I had an awful experience with my last car. He was so generous, he got right to work and asked what I was looking for. I told him I like the Kia Sorento’s but I knew it would be out of my budget. He said “ Don’t worry, I’ll try and get you the best deal.” Later that day, he pulled up a 2015-Kia Sorento and I instantly fell in love! He gave me an awesome price and all I had to do was sign the papers. I got my new car on June 17, 2014. Julian made this process quick, easy, and fun for me. He took care of everything else! Also, he made sure I know how to work the navigation system and all the extra accessories before I left. Julian worked so hard and I appreciate all of his help. I highly recommend people to seek Julian’s help when buying a car! Sincerely, Megan More

Above and Beyond My car was in for an oil change and simonized. My ride back and forth to the dealership could not make it so Tom Odonnell offered to ride me ride me My car was in for an oil change and simonized. My ride back and forth to the dealership could not make it so Tom Odonnell offered to ride me ride me home and when the car was done I called him and he came to pick me up. I don't know what other salesman would do that. Once he sells you a car that's it for him, but not Tom . I bought my car 2 years ago and he treats me like I just bought it. Can not Thank Tom enough for what he did. More

Wonderful Experience I looked at a lot of different types of cars for a year before I decided on a Kia Optima. Even though Herb Chambers Kia in Burlington was not as close I looked at a lot of different types of cars for a year before I decided on a Kia Optima. Even though Herb Chambers Kia in Burlington was not as close to my house as other Kia dealerships, I decided to go to them because of their great reputation. I purchased a 2013 Optima in Sept 2013, working with John Francis, who is a stellar and knowledgable salesman, and I would highly recommend to anyone. He made the process enjoyable and easy. To make a long story short, when there was an issue with the vehicle, they ensured that it was resolved to my satisfaction and proved to me why the decision to buy at their dealership was the correct one. I would like to extend my thanks to Jerri Salois, Diego Barreto and John Francis for all your assistance! I would recommend any Herb Chambers Dealership for your next car purchase or service. More

I recently purchased a used car from Herb Chambers KIA in Burlington, and had received a letter that there had been a recall on my car, I called to schedule a time to bring it in to be looked at. I spoke wit Burlington, and had received a letter that there had been a recall on my car, I called to schedule a time to bring it in to be looked at. I spoke with Jennifer Nelson over the phone and had told me " come right in we can take care of you right away or if that did not work I could make an appointment that worked best for me. She was very pleasant and friendly. As I did take the appointment to come in right away, I was greeted by Jennifer ( to whom I spoke with on the phone), She had given me all the details about recall and assured that there would be no charge. She went above and beyond to make sure that I was satisfied with the service and just as she had said " It will be about 1 hour to an Hour and a half". It was it took about an hour and the service technicians worked efficiently to stay with in that time frame. HIGHLEY RECOMNDED!!!!! FIVE STARS!!!! More

Brought my sister's 2007 Kia spotage in recently for Brought my sister's 2007 Kia spotage in recently for an oil change and the service was fast and efficient. After a complete inspection of the car som Brought my sister's 2007 Kia spotage in recently for an oil change and the service was fast and efficient. After a complete inspection of the car some minor issues were found and the price Jennifer gave to fix the problem was reasonable and fair. The car was returned to me all cleaned and they vacuumed the inside too. Great service from Herb Chambers Kia. More

I have been servicing my Kia here for 3 years. Jennifer Nelson has always helped me. I give her the highest rating as she is beyond pleasant, thorough, and expeditious. Once I even stopped in with no app Nelson has always helped me. I give her the highest rating as she is beyond pleasant, thorough, and expeditious. Once I even stopped in with no appt. for and oil change before work and she got me in and out in less than 30 min. She is fantastic and always recognizes me when I come in. Thank you Jennifer! More