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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,304 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,304 reviews

September 01, 2013

From the minute I walked in the door, everyone there was warm and welcoming. I like dealing with a smaller dealership, because it always gives me the feeling of family atmosphere. The attentive, yet not pus More

by Xpusoula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Martinelli, Chip, Tim Mullen
Sep 04, 2013 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share your great feedback. We're fortunate to have a fantastic team who continuously strive to provide our guests with unparalleled customer service. We sincerely appreciate your 5-Star review and look forward to serving all of your automotive needs for many more years to come! Best, Michael Shafman General Manager Herb Chambers Lexus of Norwell

August 31, 2013

This was my first time purchasing a Lexus and John made this a great experience. I have already started to recommend this dealership to friends based on the great level of customer service provided there. More

by Smdeluca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Martinelli
Sep 04, 2013 -

Herb Chambers Lexus of Hingham responded

I'm thrilled to hear that John was able to assist you in purchasing your first Lexus! Everyone here at Herb Chambers Lexus of Norwell strives to provide that same quality of service to each of our guests. I’m honored to have your recommendation and appreciate you taking the time to share your encouraging words. I know John will appreciate the kind sentiment as well. Thank you again and we look forward to serving your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

August 30, 2013

Mr. Martinelli introduced himself and we chatted for awhile about the vehical I wanted to purchase with no hassle of back and forth with the manager. After Mr. Martinelli had my car appraised he gave me More

by bigd0421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Martinelli
Aug 30, 2013 -

Herb Chambers Lexus of Hingham responded

Thank you so much for taking the time to share your experience with John here at Herb Chambers Lexus of Norwell. I sincerely appreciate you taking the time to share your story and your encouraging words are greatly appreciated. On behalf of our entire team here in Norwell, we thank you for your patronage and look forward to serving your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

August 28, 2013

I went to the dealer to see the car not to buy ,but she is best seller.I really recommend her for my friends.Thank you very much.very happy with my new car,and when I decide to change, I know where I go. More

by lizafreitas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wiara Albanese
Aug 29, 2013 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share your kind words. We take great pride in surpassing any and all expectations you might have while servicing your vehicle or the unexpected new purchase. I’m so pleased to hear that Wiara proudly represented this dealership and provided you with such great service. Thank you for your terrific recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

August 24, 2013

Donna was a pleasure to meet and spend time with when I was trying to decide what car to buy. She was very nice, caring, professional, informative, and was not pushy at all. Donna and Chip Clay the Sales More

by JohnMaher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Larosa
Aug 26, 2013 -

Herb Chambers Lexus of Hingham responded

Thank you, John, for taking the time to write about your experience with Donna & Chip. At Herb Chambers Lexus of Norwell, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We greatly appreciate your fantastic recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

August 23, 2013

I have had a tremendous experience with Herb Chambers of Norwell. My Sales & Leasing Consultant, Greg Smith, was very professional and not pushy like other salesmen/women. I have been two times in three w More

by marylouking
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smith
August 19, 2013

This is my third time purchasing a Lexus! This dealership recently opened In Norwell and is close to home. The experience was excellent. Greg Smith was the Sales Consultant, Tim Mullin was the Business Manag More

by aml19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smith
Aug 19, 2013 -

Herb Chambers Lexus of Hingham responded

I sincerely appreciate you posting such great comments about your experience with Greg, Tim, Ricky, Kim and Rita here at Herb Chambers Lexus of Sharon. We work very hard to provide our guests’ with the best customer service, and it is always a delight to read that several of our team members are exceeding our guests’ expectations. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Michael Shafman General Manager Herb Chambers Lexus of Norwell

August 15, 2013

Donna was very professional, knowledgeable and passionate. She made us feel that we were most important . Would recommend her and the dealership to anyone who is looking for a car. More

by beach53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna LaRosa
Aug 16, 2013 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to write this fantastic review and for giving Donna such a wonderful 5-Star rating! We work very hard to ensure that all of our guests are 100% satisfied with the Herb Chambers Lexus of Norwell experience. We sincerely appreciate your recommendation and look forward to serving all of your automotive needs for many more years to come! Kind Regards, Michael Shafman General Manager Herb Chambers Lexus of Norwell

August 10, 2013

It was a pleasure to do business with this dealership. The salesperson was top notch, not "pushy". He was every easy to talk to and most helpful in educating us about our LExus. In fact, everyone in this More

by Cynniewinnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg smith
Aug 13, 2013 -

Herb Chambers Lexus of Hingham responded

Cynnie, Thank you for posting such great comments about your experience with Greg here at Herb Chambers Lexus of Norwell. Greg is a phenomenal asset to our team and I'm so pleased he was able to assist you. Everyone here focuses on providing our guests' with the best customer experience, and it's great to read that one of our team members is exceeding our guests' expectations. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come. Best, Michael Shafman General Manager Herb Chambers Lexus of Norwell

August 08, 2013

My sister and I had such a positive experience with Lexus of Norwell which resulted in a purchase of a car that very same day. Working with Donna LaRosa was an absolute pleasure. She was helpful, kind, pro More

by CFigueroa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna LaRosa
Aug 08, 2013 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share your encouraging words and kind recommendation of Donna. At Herb Chambers Lexus of Norwell, we take great pride in surpassing any and all expectations you might have in your vehicle purchase decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with Donna. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

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