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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,160 Reviews

1,160 Reviews of Herb Chambers Lexus of Hingham - Service Center

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April 24, 2021

I have been going to this dealership since they opened. I am extremely satisfied with the service provided. Tom is professional, knowledgeable and courteous! I am a very happy customer! More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Herb Chambers Lexus of Hingham responded

Lauren, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let Tom know that you appreciate his help. We are grateful to have you as a customer, and we look forward to your next visit!

April 22, 2021

The attention to details was excellent but but the customer service was even better. Parts had to be ordered that created a problem for me as far as picking up the car. The dealership was pro active i More

by Bwershil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Herb Chambers Lexus of Hingham responded

We couldn't have asked for better feedback! It's fantastic to hear that our team delivered such an exceptional service experience. Thank you for trusting Herb Chambers Lexus of Hingham with your vehicle and your business!

April 22, 2021

Greeted immediately on arrival. Checked quick and easy. Loaner right there. Work completed on time. Checkout quick and easy. My car waiting for me. Thanks More

by IgalenaKate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Herb Chambers Lexus of Hingham responded

We are thrilled that our team delivered such an efficient, easy service experience! Thank you for trusting Herb Chambers Lexus of Hingham with your business and your vehicle. Safe travels!

April 22, 2021

Kevin, at the service department, is superb. He listens to the client’s concerns and needs. He accommodates where necessary, keeps you informed of service status when your car goes in. He explains in detai More

by rosreyes2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Herb Chambers Lexus of Hingham responded

We are so grateful for your loyalty to Kevin and Herb Chambers Lexus of Hingham! Thank you for taking the time to share your glowing feedback, it is always a pleasure to assist you. Safe travels until we see you next!

April 21, 2021

Friendly, helpful, shuttle ride. Checked on some marks on my car.Kevin was above and beyond helpful and friendly. Overall a wonderful experience for all aspects. More

by tcryan108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Herb Chambers Lexus of Hingham responded

For you to say that Kevin went "above and beyond" to assist you makes our day! Thank you for sharing such great feedback about your recent service visit. We hope to see you again at Herb Chambers Lexus of Hingham!

April 21, 2021

Always very pleasant and accommodating and attending to any request I might have. I hadn’t had service in over a year since I haven’t gone anywhere so I feel very good about getting my vehicle in tiptop s More

by Sherry July
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Herb Chambers Lexus of Hingham responded

Sherry, thank you for taking the time to leave us a review! We couldn't be happier to hear that Tom and our team took such good care of you here at Herb Chambers Lexus of Hingham, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

April 20, 2021

Just has my car detailed - looks like NEW! Great customer service! We love our lexus and their customer service!! Thankyou to Kevin and James for assisting my service! More

by bjlevinlnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Burbine
Apr 21, 2021 -

Herb Chambers Lexus of Hingham responded

We are thrilled that our team took such stellar care of your vehicle! Thank you for choosing Herb Chambers Lexus of Hingham and highlighting the great work of Kevin and James. We hope to see you again!

April 19, 2021

This dealership does a great job. They pay attention to detail. Thom is great to work with, he keeps you well informed and make sure the job is complete More

by mac_1112@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let Thom know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

April 19, 2021

Ruben and Sean both did Their best explains the problem and proper operating procedures. I Always a positive experience at Herb Chambers Lexus of Hingham. More

by John D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Herb Chambers Lexus of Hingham responded

John - your feedback means so much to us! We are thrilled to hear that Ruben and Sean were such a pleasure to work with during your recent visit to Herb Chambers Lexus of Hingham!

April 18, 2021

Excellent service department.The people were all very friendly and professional.I highly recommend them.The entire process was easy,fast and overall excellent.Herb Chambers Lexus in Hingham is number one More

by Bill D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Herb Chambers Lexus of Hingham responded

We couldn't have asked for better feedback, Bill! It's great to hear that our team took such good care of you and your vehicle. Thank you for trusting Herb Chambers Lexus of Hingham with your service needs!

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