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Herb Chambers Lexus of Sharon
Sharon, MA
5,360 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,360 reviews
June 09, 2024
My salesman Rich Golden was more than helpful. Also Rich in the finance office the same. This is the nicest dealership I've ever done business at. They were both fabulous! Also Rich in the finance office the same. This is the nicest dealership I've ever done business at. They were both fabulous! More
by rsilarais
Employees Worked With
Helpful June 06, 2024
Just completed my 5000 mile service and am extremely pleased with the level of customer service I received. The entire staff was beyond helpful and very professional. Thank you to all… pleased with the level of customer service I received. The entire staff was beyond helpful and very professional. Thank you to all… More
by Mark Folan
June 06, 2024
Everyone was helpful and straightforward. professional staff. Both Dave and Earl and the woman at the front desk ( Cheryl?) we’re great to work with professional staff. Both Dave and Earl and the woman at the front desk ( Cheryl?) we’re great to work with More
by sallyguadagno
June 06, 2024
The dealership took 18 days and driving my car for around 200 miles to fix a dashboard rattle in my brand new Lexus TX 350. I had to involve the Lexus corporate brand engagement Department in order for the s 200 miles to fix a dashboard rattle in my brand new Lexus TX 350. I had to involve the Lexus corporate brand engagement Department in order for the service department to fix the issue. What's worse, they permanently scratched multiple places of my dashboard and didn't even tell me about it. Then on my test drive after they said they fixed the dashboard rattle I started hearing an even louder rattle from the rear side passenger door and was told that there was nothing they could do about it. Very disappointed in the Sharon Herb Chambers Lexus service department and my first foray into the Lexus brand. More
by manu240782
June 06, 2024
Outstanding dealership that provides great service and professional personnel. Everyone from the Service area to the coffee counter are friendly. Love that the dealership will even call you to let you k professional personnel. Everyone from the Service area to the coffee counter are friendly. Love that the dealership will even call you to let you know when your free service is getting close to ending. Allowing you to utilize all services. Nice clean care too when they are done servicing. More
by cburke
Employees Worked With
June 06, 2024
Wow! I am truly impressed with the service received at Herb Chambers Lexus of Sharon! We drove in to their lot not expecting to purchase a vehicle! Wit I am truly impressed with the service received at Herb Chambers Lexus of Sharon! We drove in to their lot not expecting to purchase a vehicle! Within 2 hours we had test drove a Certified Lexus and received a trade in value that we couldn’t walk away from! I now own a Lexus RX 350 and just love it! They even drove it all the way up to NH so that we could register it at our local town hall! Now that is service with a smile and one that we will always be able to count on! Thank you Herb Chambers Lexus of Sharon! More
by Mokachyp
June 05, 2024
My car came in with less than 19,000 miles. I was asked if I wanted an oil change. When I arrived at home I was wondering why I was not offered the 20,000 mile maintenance instead of paying f I was asked if I wanted an oil change. When I arrived at home I was wondering why I was not offered the 20,000 mile maintenance instead of paying for an oil change and tire rotation. A bit befuddled that this was nor recommended.o More
by C.C.W
Employees Worked With
June 05, 2024
This dealership provided ample car selection, and professional personnel. Their facility was clean and spacious. professional personnel. Their facility was clean and spacious. More
by alliedsupplyofne
June 05, 2024
I recently had the pleasure of purchasing my first EV from an outstanding salesman, Jean. His knowledge, professionalism, and genuine concern for my needs made the entire process smooth and enjoyable. from an outstanding salesman, Jean. His knowledge, professionalism, and genuine concern for my needs made the entire process smooth and enjoyable. From the moment I walked into the dealership, he made me feel welcome and valued. He took the time to understand my needs and preferences. His expertise was evident as he explained the features and benefits of each model, helping me make an informed decision. What impressed me most was his honesty and transparency. He was upfront about the pricing and financing options, ensuring there were no hidden surprises. His dedication to customer satisfaction was evident in his willingness to go the extra mile to secure the best deal for me. Moreover, his after-sales service has been exemplary. He has been readily available to answer any questions and address any concerns, reaffirming my confidence in my purchase. In conclusion, this was by far the best car buying experience I've had, thanks to the exceptional service provided by the salesman. I highly recommend him to anyone in the market for a new vehicle. His commitment to customer satisfaction and his extensive knowledge of the industry truly sets him apart. We will be back to replace our other Lexus RX in 2025 and we will look for Jean. More
by paulsimoes2
June 05, 2024
Excellent customer service! The service staff and the lady manning the cafe treated me like a valued guest. The service staff and the lady manning the cafe treated me like a valued guest. More
by Belinda
Employees Worked With
