Herb Chambers Lexus of Sharon - Service Center

Communications with everyone at the dealership is always friendly and professional! Matthew, our customer representative this time was great with follow-up questions and timely responses. friendly and professional! Matthew, our customer representative this time was great with follow-up questions and timely responses. More

The service is always great. Everything they have done to service your car is explained very well . Everyone I have dealt with is very professional. Everything they have done to service your car is explained very well . Everyone I have dealt with is very professional. More

Wonderful experience! They go out of there way to make your experience pleasant. They have an amazing service department! They go out of there way to make your experience pleasant. They have an amazing service department! More

Customer service was very helpful, work was done on time. Staff were very friendly. I will recommend that location. Staff were very friendly. I will recommend that location. More

Service is always awesome with Herb Chambers Lexus and is worth the extra drive to Massachusetts even though I live in Rhode Island! This dealership never lets me down and I trust them so much and they are worth the extra drive to Massachusetts even though I live in Rhode Island! This dealership never lets me down and I trust them so much and they are always looking out for my safety. More

Staff are always very friendly, and the amenities while waiting for your car are top notch. Pricing is very fair and transparent, and the work is always done well. waiting for your car are top notch. Pricing is very fair and transparent, and the work is always done well. More

Good service. They got the car back to me with everything done ahead of schedule. Everyone I spoke with was friendly and smiling. I’d say the staff is well trained They got the car back to me with everything done ahead of schedule. Everyone I spoke with was friendly and smiling. I’d say the staff is well trained. Also a nice waiting area with a small cafe with refreshments. Overall well done! More

Sometimes mistakes are made during the servicing of a vehicle but what matters most is how the service department and dealership handles those mistakes. They could try to deny responsibility and make the vehicle but what matters most is how the service department and dealership handles those mistakes. They could try to deny responsibility and make the customer pay for the fix. Not this dealership. They assumed responsibility for the mistake made on my car and took care of all costs and fixes. To me that speaks volumes of the integrity of the dealership and service department. I will continue to have my vehicle service there as with the exception of this one issue the many years service have been excellent. More

Randy was great ! appointment time was prompt. He was friendly and professional, and the dealership itself is the best I've ever been to. appointment time was prompt. He was friendly and professional, and the dealership itself is the best I've ever been to. More