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Herb Chambers MINI of Boston

Boston, MA

4.8
802 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 802 reviews

March 28, 2015

Great Experience! I originally bought a MINI at this dealership in 2013 and I returned to possibly upgrade to the new MINI Hardtop 4 Door. The design has changed drama More

by Rick B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 30, 2015 -

Herb Chambers MINI of Boston responded

Thank you for your kind words and for taking the time to share your positive experience with David. He is a valuable team member, indeed. We thank you for your recommendation and look forward to working with you again in the future. Kind Regards, Melissa Steffy, General Manager

March 26, 2015

Great Buying Experience! I highly recommend David Lopez! I met with him at first undecided about the Mini that I wanted, and he patiently and knowledgably guided me to the Mi More

by Ella K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sara Espinal
Mar 27, 2015 -

Herb Chambers MINI of Boston responded

Thank you for sharing your review and congratulations on your purchase! I'm so pleased to learn that David made your visit easy and seamless. He is a wonderful asset to our team and will be grateful to read the nice comments. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Motor On! Melissa Steffy, General Manager

March 24, 2015

Excellent Service-Surpassed Expectations! Mark Ravin in service is outstanding! I have never dealt with a more competant, professional, service writer. He offers a high level of customer servi More

by jen.brugliera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
Mar 24, 2015 -

Herb Chambers MINI of Boston responded

Thank you for taking time to write this review. I'm so happy to read that your car buying experience with Mark was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Melissa Steffy, General Manager

March 23, 2015

Good price I got a really good price for a 2014 paceman. It is a nice car. This is the first dealership I visited and I decided this is it within half an hour. More

by Wenchen An
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sara Espinal
Mar 23, 2015 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share this fantastic review! I am thrilled to hear about your positive experience with Sara and David. We value your business and look forward to serving your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

March 23, 2015

Great experience! David at Mini super helpful-he made my lease buy-out experience quick and painless! When I'm ready to upgrade, I'll be sure to take my business back t More

by smax03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 23, 2015 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your experience with David. We appreciate your feedback and enjoy hearing that your experience was quick and painless! David is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Motor On! Melissa Steffy, General Manager

March 23, 2015

Easy as 1-2-3 We went in to the dealership and Norm was very helpful in helping decide the best route to take with our trade and exploring finance or lease. Even t More

by MARTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Cohen
Mar 23, 2015 -

Herb Chambers MINI of Boston responded

Thank you, Martin, for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Norm, Kate and Nicole are valued members of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Motor On! Melissa Steffy, General Manager

March 22, 2015

Excellent experience of buying my paceman! Very nice experience of purchasing this 2014 mini paceman! thanks for the help of Mr.David. He is very patient, nice and always smile. I strongly reco More

by FXXMichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 22, 2015 -

Herb Chambers MINI of Boston responded

Thank you for taking the time to share your experience with David. I’m thrilled to hear how happy you are. On behalf of our entire team here in Boston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Motor On! Melissa Steffy, General Manager

March 19, 2015

The best car buying experience I've ever had. I have leased, owned and purchased many cars over the years. As much as its so wonderful to have a new car (yes, the smell!), the car buying experienc More

by cohanzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 20, 2015 -

Herb Chambers MINI of Boston responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Kate was able to do exactly that. Thank you again and we look forward to working with you again in the future! Motor On! Melissa Steffy, General Manager

March 14, 2015

Easy in, easy out My most recent leasing experience with Andrei Kunevsky at Herb Chambers Mini Boston was the most painless, friendly and straightforward experience I'v More

by henzek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrei Kunevsky, Kevin Bugbee, Matt Appleton
Mar 16, 2015 -

Herb Chambers MINI of Boston responded

I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Melissa Steffy, General Manager

December 31, 2014

Car searching I came in to check out a few cars and Robert Lewis was great he answered all my questions in full detail and was very helpful in my search in buying a More

by Blegit91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lewis
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