Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Brian Perry at Heritage Parkville was AWESOME. We were long-time loyal customers of Jones Bel Air, but when they weren't able to make a deal happen this time around for us; I started shopping for We were long-time loyal customers of Jones Bel Air, but when they weren't able to make a deal happen this time around for us; I started shopping for a new dealership. After going to 2 other local lots, I found Heritage. I told them what I was looking for, what my budget was, and what I would be bringing to the table. They told me no problem and made it happen for me! Brian stuck to his word on everything and was honest and forthright. He went over every detail and walked me through everything every step of the way. We will be going through Brian for all our vehicle needs from this point forward. Period! He earned customers for life with us. More
Incredible hospitality. I expressed my needs and Heritage, specifically Jeremy, exceeded my expectations for the 3rd time. I highly recommend this dealership for your next v I expressed my needs and Heritage, specifically Jeremy, exceeded my expectations for the 3rd time. I highly recommend this dealership for your next vehicle search. You won’t be disappointed! Thanks Heritage for working with me in time of need for a bigger family vehicle. Your hard and diligent work will forever be noted. More
Mike Lanci was wonderful to work with! He was extremely helpful and knowledgeable. Super friendly staff~ would definitely come back! He was extremely helpful and knowledgeable. Super friendly staff~ would definitely come back! More
I recently purchased a Jeep Renegade and my experience was great! No complaints here! My sales rep was Ray West and he made the entire process seamless. Great sales rep and great dealership! was great! No complaints here! My sales rep was Ray West and he made the entire process seamless. Great sales rep and great dealership! More
I could not meet up with him because I got sick and was in the hospital but they are good very good dealership when I get better I'm going back to pressure the car from it it was very nice and pleasant see in the hospital but they are good very good dealership when I get better I'm going back to pressure the car from it it was very nice and pleasant seems to me that good peoples out there and I live in DC so you know what that means More
I worked with Brian Perry to get a few different leases in the last few years and he has been just fantastic - smart, efficient, practical and helpful!Highly recommended! in the last few years and he has been just fantastic - smart, efficient, practical and helpful!Highly recommended! More
The staff was very friendly and helpful. They made the buying process very easy and straight forward. Thanks again. They made the buying process very easy and straight forward. Thanks again. More
Bought my 2023 jeep compass new from heritage in June, and had a great experience. Decided to come back to the same dealership for my first oil change/tire rotation, and I’m glad I did. Between other loca and had a great experience. Decided to come back to the same dealership for my first oil change/tire rotation, and I’m glad I did. Between other local Jeep dealerships putting in a cheaper oil than I paid for, to not doing a tire rotation I paid for (and denying it) I was looking for a new place to go. My service advisor David Phelps was extremely polite and professional and took care of all of my needs. More
I never made it into the dealership, but I have been harassed by Precious several times. I looked at a vehicle online several months ago and have since asked 3 times for her to take my name off of he harassed by Precious several times. I looked at a vehicle online several months ago and have since asked 3 times for her to take my name off of her call list- as I am no longer in the market. I most recently asked last week while on vacation in Europe, and not only did she say that she would take me off the list, but just the opposite happened and she started calling more frequently. I finally had to write an email to the manager to get it to stop- he says I’m off the list but that was a half hour ago so we will see what happens. I can’t personally knock the dealership itself because I don’t have any first hand experience, but I would highly encourage everyone to avoid doing business with Precious because she won’t stop harassing you- even after you ask! More
I couldn't find a dealership with allocation for the trim that I wanted my Challenger in until I happened upon these guys. Brian Perry was excellent and kept me in the know as my car was being built, he even that I wanted my Challenger in until I happened upon these guys. Brian Perry was excellent and kept me in the know as my car was being built, he even delivered it! More