Heritage Ford

I recently purchased a new Ford Escape ST-Line 2025 and had the pleasure of working with Olin Brown. The entire experience was fantastic, and I can't recommend him enough. Olin was incredibly profession had the pleasure of working with Olin Brown. The entire experience was fantastic, and I can't recommend him enough. Olin was incredibly professional, knowledgeable, and genuinely friendly from the moment I arrived. He made the process feel easy and straightforward, and I never felt pressured or rushed. He was great at answering all my questions and made sure I was completely comfortable with my decision. The paperwork was handled efficiently, and he even went the extra mile to make sure everything was perfect. It's clear that he truly cares about his customers and making sure they have a positive experience. I'm thrilled with my new car and am so glad I had Olin to guide me through the purchase. More

I cannot say enough positive things about my experience at Heritage Ford. I was able to make an appointment and get right in the next day to meet with Nathan. He had the vehicle I was interested in ready f at Heritage Ford. I was able to make an appointment and get right in the next day to meet with Nathan. He had the vehicle I was interested in ready for the test drive and was extremely understanding to my lack of knowledge on newer vehicles as someone who had owned their current vehicle for nearly 10 years. I was also trading in a vehicle which I thought would complicate the process, but they were able to “appraise” the vehicle and give me a fair trade-in price within a half hour. The dreaded financing process came next- with their great rebates, flexible lease terms and my fair trade-in value, I didn’t see any need to negotiate. They drew up the paper work and then I was able to sit with one of the finance managers, Theresa, to sign the paperwork they had drafted. Theresa went over the paperwork in terms the average person can understand and she was very knowledgeable about all of the extra options available for the lease without at all trying to push those products. From the moment I walked in the door to the moment I walked out, I was there for a total of 3 hours, which to me, seemed like record time and something I valued. Both Nathan and Theresa were straight to the point and genuinely cared about the customer experience. I had financed two seperate vehicles at another dealership prior to ending up at Ford for this new vehicle and I will not be going anywhere else any time soon! More

It was a pleasant and easy experience, I don't feel I was oversold by Bill or Theresa. Everyone was very helpful! oversold by Bill or Theresa. Everyone was very helpful! More

Excellent service and friendly staff and I would highly recommend this dealership for car buyers. recommend this dealership for car buyers. More

GREAT SALESMAN. PAID ATTENTION TO MY NEEDS AND WANTS. VERY ATTENTIVE AND KNOWLEDGEABLE. LEFT VERY JAPPY AND SATISFIED. PAID ATTENTION TO MY NEEDS AND WANTS. VERY ATTENTIVE AND KNOWLEDGEABLE. LEFT VERY JAPPY AND SATISFIED. More

My wife and I have purchased 4 vehicles with Charlie. My wife has always enjoyed when we are purchasing a vehicle for her Charlie speaks with her directly and not through me like other sales people we ha My wife has always enjoyed when we are purchasing a vehicle for her Charlie speaks with her directly and not through me like other sales people we have talked to in the past. Charlie has always treated us fairly and with the up most respect. we look forward to coming back to work with Charlie again. its like meeting up with an old friend you haven't seen in awhile and get to catch up. More

Probably the Best Car dealership experience ive ever had in almost 80 years regarding a vehicle purchase..Conor is polite,friendly,knowedgeable about the vehicle, tireless in his efforts to meet my budget a in almost 80 years regarding a vehicle purchase..Conor is polite,friendly,knowedgeable about the vehicle, tireless in his efforts to meet my budget and financing needs.. My sister and I were delighted to have found Heritage Ford...No high Pressure..Only how can we have you leave with your first choice and terms that put a smile on your face..His Back Office folks were just as courteous and helpful to meet all of our needs...Highly recommend Conor & his Staff for any Vehicle purchase NEW OR CERTIFIED USED,,P,S, Ive owned Fords all my life,,Very well made and low annualmaintenance cars including the one i purchased... More