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Heritage Ford

South Burlington, VT

4.9
2,002 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 2,002 reviews

November 27, 2025

The whole process was straightforward and we didn’t feel pressured, which was nice. We worked with Nathan and Celeste who stayed pretty late on a Friday getting things squared away. Much appreciated. More

by oles.greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2025

It was great working with Noah! ! He is very knowledgeable about the vehicles and seems to be a people person. We have traded @ Heritage for many years and hoping to work with Noah i More

by Sandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Heritage Ford responded

Sandra, Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice over the years! We are pleased to hear that you enjoyed working with Noah and our team to shop for your newest vehicle, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

November 18, 2025

They are the best! Helpful, understanding, efficient and knowledgeable. I got what I wanted and more! More

by emilykorkosz17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Heritage Ford responded

Emily, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and our team to shop for and bring home your new Bronco Sport, and that everything went smoothly! We look forward to seeing you in the service department when it's time for for your first scheduled maintenance visit, Until then, safe travels!

November 17, 2025

Sales and service department are excellent. They’re very knowledgeable about the sales & the services More

by Melissa.LaFrance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Boland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Autumn Germain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Heritage Ford responded

Melissa, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Nathan to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you again when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 15, 2025

We had a terrific experience. All staff were helpful and there was no pressure from anyone to make a purchase. Nathan was knowledgeable and helpful. He also made me feel at ease More

by sarabreckenridge8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Heritage Ford responded

Sara, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Nathan and our team to shop for your new Explorer, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 10, 2025

Great experience with Bill (sales) and Theresa (finance). Both gave the impression of actually wanting my family to have an appropriate vehicle at as competitive price as they could muster. Bill worked hard More

by Adam DeFayette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Temple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Heritage Ford responded

Adam, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team, and that they were able to help find the perfect van to fit your family's needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 07, 2025

Awesome team at Heritage to work with. They make the impossible happen. I am so happy with them and my new car. I will always visit them first when looking for a new car. More

by Susan Colburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Heritage Ford responded

Susan, Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are pleased to hear that you enjoyed working with Jake and our team to shop for your new Explorer, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

November 05, 2025

I had another dealership approach me about trading vehicles. I wasn't completely happy with them so I went back to Heritage and they were able to make a great deal happen. The best people to work wi More

by Susan Colburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Heritage Ford responded

Susan, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jake and our team to shop for your new Explorer, and that everything went so smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Explorer!

November 02, 2025

The people I worked with were fantastic I couldn’t have asked for nicer more helpful people I would absolutely recommend Heritage to everyone I know More

by lindamontgomery150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Heritage Ford responded

Linda, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin and our team to shop for and bring home your new Bronco Sport, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 01, 2025

Very professional and welcoming. I had a very positive experience, every employee was super helpful very considerate. More

by Logan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Heritage Ford responded

Logan, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Olin and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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