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Heritage Ford
South Burlington, VT
2,002 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,002 reviews
November 27, 2025
The whole process was straightforward and we didn’t feel pressured, which was nice. We worked with Nathan and Celeste who stayed pretty late on a Friday getting things squared away. Much appreciated. pressured, which was nice. We worked with Nathan and Celeste who stayed pretty late on a Friday getting things squared away. Much appreciated. More
by oles.greg
November 24, 2025
It was great working with Noah! ! He is very knowledgeable about the vehicles and seems to be a people person. We have traded @ Heritage for many years and hoping to work with Noah i ! He is very knowledgeable about the vehicles and seems to be a people person. We have traded @ Heritage for many years and hoping to work with Noah in the future! More
by Sandra
Employees Worked With
November 18, 2025
They are the best! Helpful, understanding, efficient and knowledgeable. I got what I wanted and more! Helpful, understanding, efficient and knowledgeable. I got what I wanted and more! More
by emilykorkosz17
November 17, 2025
Sales and service department are excellent. They’re very knowledgeable about the sales & the services They’re very knowledgeable about the sales & the services More
by Melissa.LaFrance
November 15, 2025
We had a terrific experience. All staff were helpful and there was no pressure from anyone to make a purchase. Nathan was knowledgeable and helpful. He also made me feel at ease All staff were helpful and there was no pressure from anyone to make a purchase. Nathan was knowledgeable and helpful. He also made me feel at ease when test driving which is not a favorite of mine. More
by sarabreckenridge8
November 10, 2025
Great experience with Bill (sales) and Theresa (finance). Both gave the impression of actually wanting my family to have an appropriate vehicle at as competitive price as they could muster. Bill worked hard Both gave the impression of actually wanting my family to have an appropriate vehicle at as competitive price as they could muster. Bill worked hard to make the process seamless and the price fair. I had purchased from Heritage in the past and felt that I was treated with extraordinary respect and professionalism, and it was even better this time! At this point, I can't imagine buying a vehicle anywhere else. Great folks! Thank you for caring! More
by Adam DeFayette
November 07, 2025
Awesome team at Heritage to work with. They make the impossible happen. I am so happy with them and my new car. I will always visit them first when looking for a new car. They make the impossible happen. I am so happy with them and my new car. I will always visit them first when looking for a new car. More
by Susan Colburn
November 05, 2025
I had another dealership approach me about trading vehicles. I wasn't completely happy with them so I went back to Heritage and they were able to make a great deal happen. The best people to work wi vehicles. I wasn't completely happy with them so I went back to Heritage and they were able to make a great deal happen. The best people to work with and they made the process so easy. In the end, I got the car that I wanted and drove away a happy customer. I would recommend that before making a final decision somewhere else, visit Heritage. You won't be disappointed. More
by Susan Colburn
November 02, 2025
The people I worked with were fantastic I couldn’t have asked for nicer more helpful people I would absolutely recommend Heritage to everyone I know asked for nicer more helpful people I would absolutely recommend Heritage to everyone I know More
by lindamontgomery150
November 01, 2025
Very professional and welcoming. I had a very positive experience, every employee was super helpful very considerate. I had a very positive experience, every employee was super helpful very considerate. More
by Logan
