Heritage Honda Parkville

Erin and Haroon were welcoming and made the transition with my trade in so easy! with my trade in so easy! More

Erin was very professional, understanding, took time to explain all options. Heritage Honda offered a competitive price. We are happy with our purchase. explain all options. Heritage Honda offered a competitive price. We are happy with our purchase. More

The craftsmanship of skilled labor is extremely poor. All they care about is making a dollar and not a difference to their constituents. I had my car towed there for service at the end of September; I di All they care about is making a dollar and not a difference to their constituents. I had my car towed there for service at the end of September; I didn't get my car back until last week. $7,000 later, it drives like I got it from a junk shop. And the God awful rattling noise, you can hear it a mile away. Let's also discuss how they threw away my one year old battery that I had in my car. Mind you, I had a three year battery warranty for it. When I asked about it; oh, it was no good. The repair phone calls went from you need a starter, to a battery, to transmission failure, to you need a new engine. This place use to have competent service advisors, technicians, and overall great staff; however, this place has gone downhill. I'm getting work done, yet there's no loaner cars. More

Kyshawn Cherie my sale representative was nothing short of amazing. He displayed patience and kindness throughout my car buying process. Very knowledgeable which made my decision process smooth with great of amazing. He displayed patience and kindness throughout my car buying process. Very knowledgeable which made my decision process smooth with great customer service. Highly recommend visiting this location and requesting Kyshawn to aide in your car buying process. More

The Moment Me & Wife Walked through Honda Doors Keyshawn Has Outstanding & Very Professional we Highly Recommend His AMAZING Service thanks again Keyshawn ! Has Outstanding & Very Professional we Highly Recommend His AMAZING Service thanks again Keyshawn ! More

Honda of Parkville will xxxx you without xxxxing loving you. The Service Advisors don't know what the heck they're talking about as far as car repairs are concerned. Apparently, the diagnostic testing mean you. The Service Advisors don't know what the heck they're talking about as far as car repairs are concerned. Apparently, the diagnostic testing means absolutely nothing because they find other things wrong. My car was with Honda of Parkville for over a month and they didn't offer me a loaner car until 2 days before pick up. I was a member of the Honda Family, but never again. Honda's service has been one of the biggest disappointment of 2025. I guess someone has to pay for that new renovation project- too bad it's the faithful customers! More

The process was very quick this time. They were understanding of me being on a time limit. They worked with me when it came to my budget and even offered to get me into a new car They were understanding of me being on a time limit. They worked with me when it came to my budget and even offered to get me into a new car More

The salesperson Branford gave me one of the best experiences of my life. He was attentive, knowledgeable, funny and made my purchase experience very personable. The dealership had great amenities th experiences of my life. He was attentive, knowledgeable, funny and made my purchase experience very personable. The dealership had great amenities that was explained to me by Branford. 10/10 would definitely recommend him to friends and family. More

We had a wonderful experience working with Chris. He was incredibly patient and informative. He took the time to answer all our questions, explain details, and ensure we felt confident with our decis He was incredibly patient and informative. He took the time to answer all our questions, explain details, and ensure we felt confident with our decision. After a slightly longer wait to meet with finance, Chris even waited to hand us the keys and see us off. We truly appreciate his professionalism and kindness—highly recommend asking for Chris if you’re looking for a smooth and enjoyable car-buying experience! More

Very good costumer service, erin is one of the best dealers we ever met with. dealers we ever met with. More